2Wire 340 , Image quality problems (cont'd.)

Source: 070-9101-03 C6s

Image prints in

black-and-white instead

of color.

■

PC users: Be sure to use a driver that supports color

PostScript. If you are running Windows, use the

Tektronix-supplied driver that was shipped with the

printer’s software. Refer to the

for information on drivers.

■

Excel users: Be sure to check the

Print using color

option in the print dialog box.

■

Macintosh users: Use the Phaser 340 driver or the

Apple LaserWriter printer driver (version 6.0.7 or

higher) that supports color PostScript. Select

Color/Grayscale

in the print dialog box.

■

You may need to install application-related files such as

PPDs, PDXs, and PDFs. Refer to the

manual for

information.

■

You may have incorrectly sent the monochrome color

correction utility to the printer.

■

Refer to the

manual for information on the LaserWriter

printer driver version 8.X.

Image quality problems (cont'd.)

Symptom Solution