TECHNICAL SUPPORT
The following options are available for technical support:
In the first instance contact your Network Supplier.
Check the 3Com knowledgebase at http://knowledgebase.3com.com
Browse the 3Com web site on http://www.3com.com
If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how to contact 3Com.
Country | Telephone Number | Country | Telephone Number | Country | Telephone Number |
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Asia, Pacific Rim |
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Australia | 1 800 678 515 | Malaysia | 1800 801 777 | Singapore | 800 6161 463 |
Hong Kong | 800 933 486 | New Zealand | 0800 446 398 | S. Korea | 00798 611 2230 or |
India | +61 2 9424 5179 or | Pakistan | +61 2 9937 5083 |
| 02 3455 6455 |
| 000800 650 1111 | Philippines | 1235 61 266 2602 or | Taiwan | 00801 611 261 |
Indonesia | 001 803 61009 |
| +61 2 9937 5076 | Thailand | 001 800 611 2000 |
Japan | 00531 616 439 or | P.R. of China | 10800 61 00137 or |
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| 03 5977 7991 |
| 021 6350 1590 or |
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| 00800 0638 3266 |
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Europe, Middle East and Africa |
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From anywhere in these | +44 (0)1442 435529 |
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regions, call: |
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From the following countries, you may use the numbers shown:
Austria | 01 7956 7124 | Hungary | 06800 14466 | Poland | 00800 441 1357 |
Belgium (Flemish) | 070 700 000 | Ireland | 1800 509359 | Portugal | 707 200 123 |
Belgium (French) | 070 700 770 | Israel | 1800 943 2632 | South Africa | 0800 991196 |
Denmark | 7010 7289 | Italy | 199 161346 | Spain | 9 021 60455 |
Finland | 01080 2783 | Luxembourg | 800 29880 | Sweden | 07711 14453 |
France | 0825 809 622 | Netherlands | 0900 777 7737 | Switzerland | 08488 50112 |
Germany | 01805 404 747 | Norway | 815 33 047 | U.K. | 0870 241 3901 |
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Latin America |
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Antigua | 1 800 988 2112 | Chile | AT&T +800 998 2112 | Mexico | 01 800 849CARE |
Argentina | 0 810 444 3COM | Colombia | AT&T +800 998 2112 | Nicaragua | AT&T +800 998 2112 |
Aruba | 1 800 998 2112 | Costa Rica | AT&T +800 998 2112 | Panama | AT&T +800 998 2112 |
Bahamas | 1 800 998 2112 | Curacao | 1 800 998 2112 | Paraguay | 54 11 4894 1888 |
Barbados | 1 800 998 2112 | Ecuador | AT&T +800 998 2112 | Peru | AT&T +800 998 2112 |
Belize | 52 5 201 0010 | Dominican Republic | AT&T +800 998 2112 | Puerto Rico | 1 800 998 2112 |
Bermuda | 1 800 998 2112 | Guatemala | AT&T +800 998 2112 | Salvador | AT&T +800 998 2112 |
Bonaire | 1 800 998 2112 | Haiti | 57 1 657 0888 | Trinidad and Tobago | 1 800 998 2112 |
Brazil | 0800 13 3COM | Honduras | AT&T +800 998 2112 | Uruguay | AT&T +800 998 2112 |
Cayman | 1 800 998 2112 | Jamiaca | 1 800 998 2112 | Venezuela | AT&T +800 998 2112 |
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| Martinique | 571 657 0888 | Virgin Islands | 57 1 657 0888 |
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North America | 1 800 876 3266 |
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