48APPENDIX D: TECHNICAL SUPPORT

Returning Products Before you send a product directly to 3Com for repair, you must first

for Repairobtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

Asia, Pacific Rim

+ 65 543 6500

+ 65 543 6348

Brazil

5511 523 2725

 

Europe, South Africa, and Middle East

+ 31 30 6029900

+ 31 30 6029999

Central and South America

525 201 0075

 

From the following countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0800 1821502

 

Hungary

00800 12813

 

Ireland

1800553117

 

Israel

1800 9453794

 

Italy

1678 79489

 

Netherlands

0800 0227788

 

Norway

800 11376

 

Poland

00800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

U.K.

0800 966197

 

U.S.A. and Canada

1 800 NET 3Com

1 408 326 7120

 

(1 800 638 3266)

(not toll-free)

Enterprise Customers: 1 800 876 3266

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3Com DUA1698 manual Country Telephone Number Fax Number