KEY SALES FEATURES | REASONS TO BUY | ASK CUSTOMERS | |
› First | › Need a | › Is your current system working and giving you | |
› | › Require the investment protection of a migration | what you need? Any pain points? Focus on: | |
from standard NBX mode call control | path to | – Capacity of system (voice messaging and | |
› Backed by the experience of over 28,000 systems | › Moving or relocating facilities and want to gain | dant ports) | |
– Staying competitive with new applications, such as | |||
installed worldwide | the benefits of a secure converged network | ||
call centers for enhanced customer support | |||
› Voicemail support for 12 languages/dialects | › Currently have Centrex, a voice service provided | ||
– Relationship with current vendor | |||
with localized NBX NetSet™ | by a service provider, and want a more cost- | ||
› Are you spending a large part of your communi- | |||
for United States English, Latin American | effective, | ||
cations budget on moves/adds/changes (MACs)? | |||
Spanish, Brazilian Portuguese and Italian | › Outgrown the voicemail port/digital line/station | ||
› Do employees work from home? On the road? | |||
› | ports of the organization’s key system or PBX | ||
› Do you need a single system to provide telephony | |||
– Voice messaging (VM) | › Want to save money on toll charges | ||
services to multiple locations? | |||
– | › Need to consolidate trunk connections (analog or | ||
› Do you anticipate the need for additional office | |||
routes callers through | digital lines coming into the business) to lower | ||
for Sales, ‘2’ for Customer Support…” | space? Adding new business locations? | ||
expenses | |||
– Automatic Call Distribution (ACD): call coverage | › Do you have a need to remotely manage and | ||
› Want a contact center to improve customer service | |||
option with reporting capabilities can ring a phone | maintain systems for multiple offices? | ||
and increase professionalism | |||
or group of phones in a | › Will you planning a moving to a new location? | ||
– Call Detail Reporting (CDR): graphical reporting | › Current phone system is being discontinued by | ||
› Is your current PBX or key system under lease? | |||
software provides statistical analysis of calls made | the manufacturer and want to transition to a | ||
If so, when does the lease expire? | |||
and received by the NBX system | single, converged voice/data network (ready to | ||
– Voicemail/Email Integration: feature allows users | evaluate new phone system) | › Does your current phone system support | |
to access voicemail messages via their email inbox | › Having difficulty acquiring parts and phones for | worker mobility? Telecommuting? | |
› Software scalability; grow through licensing | |||
a legacy phone system | › How are the needs of mobile workers within | ||
rather than costly hardware upgrades | › Phone system lease is expiring and need to | your office building being supported? | |
› | |||
evaluate a purchase/lease of a new system | › How are calls handled by your customer | ||
with nine IP phone model options | › Need an | support/help desk? | |
› | |||
separate management interface | › How is your front desk/reception area being | ||
› Easy installation with | › Having difficulty administering current PBX third- | staffed? Is that solution working well? | |
of 3Com IP phones | party application server | › Does your organization now offer a | |
› Easy administration with a single | › Need to reduce administration burden and empower | 800 number? If so, how are those services | |
interface, NBX NetSet utility, makes individual, | users to control functions such as speed dials, | implemented? | |
group, or | › Does your organization need support for a | ||
call forwarding and call coverage options | |||
› Virtual tie lines (VTLs) or SIP trunks connect | › Ready for | language other than English? | |
multisite locations | for faster throughput, lower latency and | › Will your organization be moving to SIP | |
› | advanced | trunking sometime in the future? | |
Manager IP Phone) | › Want a single cable for both voice and data to |
| |
› Ideal for financial, retail, education, law and | save money on additional cable runs and ease |
| |
insurance industries | installation of IP phone system |
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3COM® NBX® IP TELEPHONY R6.0 NORTH AMERICA
SPOTLIGHT
3COM VOICE READY STARTER KIT
A comprehensive communications solution for the small-
›3Com Unified Gigabit Wireless PoE Switch 24 combines Gigabit switching, Power over Ethernet (PoE), and a wireless controller in a single
›3Com NBX V3000 Analog Platform offers an easy-
›3Com 3103 Manager Phone enables Gigabit con- nectivity and performance
›3Com Wireless 7760 11a/b/g PoE Access Points
(two) provide wireless coverage
Additional 3Com IP phones, connectivity devices and access points may be added to meet evolving needs.
The 3Com NBX V3000 PoE Bundle now features a 3Com Baseline Switch
LEARN MORE ONLINE
PARTNER ACCESS: www.3com.com/partners pa.3com.com/salestools
Channel partners can use this official communications web portal to keep informed about 3Com solutions and programs, including sales updates, pricing, competitive data, collateral and marketing promotions.
For login or password, visit
www.3com.com/partners/password_services.html
Visit www.3com.com for more information about 3Com secure converged network solutions.
3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA
Copyright © 2006 3Com Corporation. All rights reserved. 3Com, the 3Com logo and NBX are registered trademarks of 3Com Corporation. NBX NetSet and pcXSet are trademarks of 3Com Corporation. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. All specifications are subject to change without notice.
