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3D Connexion OL-10694-01 appendix Submitting a Service Request, Xii

Models: OL-10694-01

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Preface

Obtaining Technical Assistance

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z)tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

You can also locate the serial number for the blade switch in Chapter 3, “Troubleshooting,” Figure 3-1 .

Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411

Australia: 1 800 805 227

EMEA: +32 2 704 55 55

USA: 1 800 553 2447

Cisco Catalyst Blade Switch 3040 for FSC Hardware Installation Guide

 

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OL-10694-01 specifications

The 3D Connexion OL-10694-01, commonly known as the SpaceMouse, is a highly specialized input device designed for professional 3D design and modeling environments. This innovative tool addresses the precise needs of architects, engineers, and designers by providing a streamlined and ergonomic alternative to traditional mouse interfaces.

One of the standout features of the SpaceMouse is its six degrees of freedom (6DoF) navigation. This unique capability allows users to intuitively manipulate 3D objects and environments by simply pushing, pulling, tilting, or rotating the controller. As users apply pressure, the device translates their motions into fluid movements within the 3D space, enabling a more immersive and efficient workflow. This level of control vastly enhances productivity, allowing professionals to focus more on creativity rather than mechanical navigation.

The design of the OL-10694-01 is characterized by its compact and ergonomic build, which aids in reducing hand fatigue over extended periods of use. The device is equipped with a soft-coated cap that provides a comfortable grip, encouraging users to interact with their 3D applications for longer sessions without discomfort. The overall layout also includes programmable buttons that can be customized to suit specific software functions, allowing users to access the tools they need quickly and effectively.

In terms of technology, the SpaceMouse utilizes advanced sensing technology to ensure high precision and reliability in tracking motion. This sensor-driven approach guarantees that even the slightest adjustments in movement are accurately captured and translated in real time, significantly enhancing user experience.

Compatibility is another significant characteristic of the OL-10694-01. The SpaceMouse is designed to integrate seamlessly with a wide range of 3D applications, from CAD software like SolidWorks and AutoCAD to creative applications such as Blender and Maya. This cross-software functionality makes it an invaluable asset for professionals working across different fields.

In summary, the 3D Connexion OL-10694-01 SpaceMouse is a revolutionary tool that caters specifically to the demanding needs of professionals in the 3D design space. With its 6DoF navigation, ergonomic design, programmability, and broad compatibility, it significantly enhances productivity and user experience, marking it as an essential device for modern designers and engineers.