A&D UC-324THX, UC-324TMW, UC-324THW user manual Before Requesting Service, Maintaining the Scale

Before Requesting Service

Problem		Recommended Action
Nothing appears on	•	Reinstall the batteries with negative
the display, even when		and positive terminals matching those
knocking the scale or		indicated on the battery compartment.
pressing the switches.	•	Replace all batteries with new ones.
E-0or E- s displayed.	•	Is anything touching the scale?
	•	Is there anything under the scale?
888.8 is displayed and the
scale is turned off.	•	Remove and reinstall the batteries. Use
		new ones.
There is a large difference	•	Place the scale on a solid, firm, and
between actual weight		level surface.
and measured weight	•	Did you allow the scale to zero before
		applying weight?
	•	Is there anything under the scale?
ActiLink/computer software	•	Is your computer on and your ActiLink
is not receiving new		plugged in?
measurements	•	Move the scale closer to the ActiLink
		with a clear line-of-sight and take a
		measurement.
	•	Replace all batteries with new ones.
H is displayed		The 330lb (150kg) weight capacity has
		been exceeded. Please reduce weight
		and re-weigh.
L is displayed		Re-weigh and wait until weight is
		displayed on the screen and/or a final
		beep is heard.

Note: If the actions described above do not solve the problem, please contact A&D Medical. Do not attempt to open or repair this product, as any attempt to do so will make your warranty invalid.

Maintaining the Scale

•Clean the scale with a soft dry cloth.

•Never use water, detergent, alcohol, benzene, thinner or other harsh chemicals to clean the scale.

•Remove the batteries if the scale is not going to be used for a long time.

A&D Medical (Toll-Free): 1-888-726-9966 Page E-7