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Helpful Hints
The display is in the alternate language.
You can change to the other language by pressing the Set Options key, then pressing ⁄ twice.
The cursor doesn’t move when saving in the Directory.
The number or name is too long. Numbers can be no longer than 24 digits and names can be no
longer than 16 characters.
You cannot save a Directory number into a memory key.
You cannot save Directory items into memory keys. Once you are in the Directory, ß can
only add an item to the Directory.
There is no information on the display and the ringer volume is low.
Make sure the power adaptor is plugged in a working electrical outlet.
You cannot hear a caller or be heard.
Make sure the handset cord is inserted securely into the jack and make sure the receiver volume
is high enough.
You answer the telephone and only hear dial tone.
The call is on your non-prime line; press the line key with the flashing light to answer the call. If
this happens often, change your answer mode to Longest or change your prime line.
The power is out and the display is blank.
8417 still operates as a regular telephone during a power failure. You can dial using the dial pad
and you can receive calls, but the other keys and the display do not operate until the power is
restored. Only Line 1 works in this situation.
The display works but you can’t hear dial tone.
Your telephone lines may be wired differently from the telephone jack. To ha v e a service person
correct the wiring, contact your local telephone company or Telecom manager.
The telephone wobbles.
Check that the handset cord is placed in the channel between the stand and the telephone. See
the illustration on page 4.)
You cannot program a memory key.
Some of the memory keys may be factory-programmed. These keys are locked and cannot be
erased or reprogrammed.
P0802432 02 E 8417UG Page 24 Thursday, March 9, 2000 10:59 AM