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To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies 3 to 4 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

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Acer 3010 manual Requesting service, International Travelers Warranty ITW, Before you call