Manuals / Acer / Computer Equipment / Personal Computer

Acer 5330 manual Keyboard/Touchpad-Related Symptoms, Symptom / Error, Action in Sequence

Models: 5330

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Modem-Related Symptoms

Keyboard/Touchpad-Related Symptoms

Symptom / Error	Action in Sequence

Touchpad does not work.	Reconnect touchpad cable.
	Touchpad board
	System board

Modem-Related Symptoms

Symptom / Error	Action in Sequence

Internal modem does not work correctly.	Modem phone port
	modem combo board
	System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 116.

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Chapter 4

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Acer 5330 manual Keyboard/Touchpad-Related Symptoms, Symptom / Error, Action in Sequence, Modem-Related Symptoms

Contents

Aspire 5730Z/5330 Series Service Guide please refer to http//csd.acer.com.twRevision History UpdatesDate ChapterCopyright DisclaimerConventions SCREEN MESSAGESPreface Page Table of Contents System SpecificationsMachine Disassembly and Replacement System UtilitiesTroubleshooting Jumper and Connector LocationsModel Definition and Configuration FRU Field Replaceable Unit ListIndex Online Support InformationTable of Contents Table of Contents System Specifications FeaturesChapter PlatformI/O Ports CommunicationEnvironment System Block Diagram ChapterYour Acer Notebook tour Front ViewClosed Front View LatchRight View Left ViewOptical drive Rear View Ejects the optical drive tray when the computer isBottom View Indicators Easy-Launch ButtonsTouchpad basics with two-click buttons Lock Keys and embedded numeric keypad Using the KeyboardFn + F11 Windows Keys CTRL + + TAB Use the arrow keys toLaunches Acer eSettings in Acer Empowering Hot KeysTurns the display screen backlight off to save The Euro symbol Special Key only for certain modelsThe US dollar sign Acer Empowering Technology Launching Acer Empowering TechnologyEmpowering Technology password To set the Empowering Technology password4. Click Create a new password 7. Make sure the box Use for Acer eRecovery Management is checkedAcer eAudio Management only for certain models Acer ePower Management Using power plansTo create a new power plan To switch between power plansAcer eDataSecurity Management only for certain models Battery statusAcer eRecovery Management passwordsBack up factory default to CD/DVD Back up drivers and applications to CD/DVD Create user backupManage user backups Restore Restore system to factory default Reinstall applications/drivers Restore system from user backupAcer eSettings Management Acer eSettings Management also Prints and saves hardware specifications Provides a simple graphical user interface for navigationWindows Mobility Center Using the System Utilities Acer GridVista dual-display compatiblerecommended value ChapterHardware Specifications and Configurations BIOSProcessor CPU Fan True Value TableBluetooth Interface Memory CombinationsWireless Module 802.11b/g Bluetooth InterfaceHard Disk Drive Interface Optical Disc Drive Audio Interface Video MemorySystem Board Major Chips KeyboardBattery KeyboardLCD 15.4” inch AC AdaptorSystem Power Management BIOS Setup Utility System UtilitiesBoot ChapterNavigating the BIOS Utility note that system information is subject to different modelsInformation BootSecurity ExitMain BootInformation SecurityChapter Security BootI nformation MainSetting a Password Clear or SetClear or Set Clear or SetRemoving a Password Changing a PasswordChapter Boot BootMain SecurityExit I nformationExit Saving Changes BootBIOS Flash Utility Remove HDD/BIOS Utility Remove HDD PasswordChapter Disassembly Requirements Machine Disassembly and ReplacementChapter Pre-disassembly Instructions Disassembly ProcessGeneral Information Main Screw ListExternal Module Disassembly Process External Modules Disassembly FlowchartEXTERNAL MODULE DISASSEMBLY Screw List2. Slide the battery lock/unlock latch to the unlock position Removing the Battery Pack1. Turn base unit over Removing the SD dummy card Removing the ExpressCard dummy card1. Push the SD dummy card all the way in to eject it 2. Pull it out from the slotRemoving the Lower Cover StepSize Quantity ColorRemoving the DIMM 1. See “Removing the Battery Pack” on page3. Use a plastic screw driver to carefully pry open the lower cover 4. Remove the lower cover from the lower caseRemoving the WLAN Board Modules 1. See “Removing the Battery Pack” on page4. Remove the DIMM module 2. See “Removing the Lower Cover” on page4. Disconnect the antenna cables from the WLAN board Removing the Hard Disk Drive Module StepSize Quantity Color6. Remove the two adhesive tape covering the two screws 4. Slide the hard disk drive module away from the connectorChapter Removing the Optical Drive Module StepSize Quantity Color5. Slowly pull out the odd module from the odd drive bay ChapterStep Size QuantityColor TorqueMain Unit Disassembly Flowchart Main Unit Disassembly ProcessMAIN UNIT DISASSEMBLY Removing the Middle Cover Removing the Keyboard 1. See “Removing the Battery Pack” on page2. See “Removing the Middle Cover” on page ChapterRemoving the Heatsink Fan Module 1. See “Removing the Battery Pack” on page3. Disconnect the heatsink fan connector from the main board 2. See “Removing the Lower Cover” on pageRemoving the CPU Heatsink Module StepSize Quantity ColorRemoving the CPU Removing the LCD Module 10. Disconnect the LCD cable connector from the main board StepSize Quantity ColorChapter Separating the Upper Case from the Lower Case 16. Disconnect the LED cable from LEDCN1 on the main board Chapter18. Remove the eleven screws 11 x A, 1 x G from the bottom panel StepSize Quantity ColorRemoving the LED Board 11. See “Removing the Heatsink Fan Module” on page 12. See “Removing the CPU Heatsink Module” on page13. See “Removing the CPU” on page 14. See “Removing the LCD Module” on pageRemoving the Speaker Module 11. See “Removing the Heatsink Fan Module” on page Removing the Touchpad Module 13. See “Removing the CPU” on page 14. See “Removing the LCD Module” on page15. See “Separating the Upper Case from the Lower Case” on page 16. Remove the touchpad cable that is glued to the bracket18. Remove the two screws C securing the bracket to the upper case 19. Remove the touchpad bracketChapter StepRemoving the Modem Board 13. See “Removing the CPU” on page 14. See “Removing the LCD Module” on page15. See “Separating the Upper Case from the Lower Case” on page 16. Remove the one screw C securing the modem cardRemoving the Main Board 19. Remove the one screw C securing the main board in place ChapterStep Size QuantityRemoving the USB Board Module 18. Release the USB cable from the latch 19. Remove the USB board module from the lower caseChapter StepRemoving the Bluetooth Modules LCD Module Disassembly Process LCD Module Disassembly FlowchartLCD MODULE DISASSEMBLY Screw ListRemoving the LCD Bezel Removing the LCD panel with the Brackets Removing the Inverter Board and FPC Cable StepSize Quantity Color2. See “Removing the SD dummy card” on page 3. See “Removing the ExpressCard dummy card” on page4. See “Removing the Lower Cover” on page 5. See “Removing the WLAN Board Modules” on pageChapter Removing the LCD Brackets Removing the Antennas Removing the Web Camera 12. Remove the Web camera from the back cover ChapterTroubleshooting Symptoms VerifiedChapter Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckCheck the Power Adapter Check the Battery Pack Touchpad CheckPower-On Self-Test POST Error Message Index of Error Messages Error Code ListError Codes Error MessagesError Messages Error Message ListFRU/Action in Sequence No beep Error Messages Error Message ListFRU/Action in Sequence Phoenix BIOS Beep Codes CodeBeeps POST Routine DescriptionBeeps CodePOST Routine Description Beeps CodePOST Routine Description Code BeepsPOST Routine Description CodeBoot to Mini DOS Boot to Full DOSCode BeepsIndex of Symptom-to-FRU Error Message LCD-Related SymptomsSymptom / Error Indicator-Related SymptomsPower-Related Symptoms Symptom / ErrorPCMCIA-Related Symptoms Symptom / ErrorPower Management-Related Symptoms Symptom / ErrorPeripheral-Related Symptoms Symptom / ErrorKeyboard/Touchpad-Related Symptoms Symptom / ErrorModem-Related Symptoms Symptom / ErrorIntermittent Problems Undetermined Problems Top and Bottom View Jumper and Connector LocationsChapter Chapter Clearing Password Check and BIOS Recovery Clearing Password CheckSteps for Clearing BIOS Password Check Hardware Open Gap DescriptionBIOS Recovery by Crisis Disk BIOS Recovery Boot BlockBIOS Recovery Hotkey Steps for BIOS Recovery by Crisis DiskFRU Field Replaceable Unit List ChapterAspire 5730Z/5330 Series Exploded Diagram ChapterAspire 5730Z/5330 Series FRU List CategoryPart Name and Description Acer Part NoPart Name and Description CategoryAcer Part No Part Name and Description CategoryAcer Part No Part Name and Description CategoryAcer Part No Part Name and Description CategoryAcer Part No Part Name and Description CategoryAcer Part No Part Name and Description CategoryAcer Part No Model Definition and Configuration Appendix AAspire 5730Z/5330 Series WirelessWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMWireless AcerDIMM DIMMAppendix A Test Compatible Components Appendix BMicrosoft Windows Vista Environment Test SpecificationAppendix B CRT Port TestSpecification Appendix BPCMCIA Test ExpressCard TestAppendix B Online Support Information Appendix CAppendix C Index