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68 | Troubleshooting my computer |
Before you call
Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.
If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name:________________________________________
Address:______________________________________
______________________________________________
Telephone number:____________________________
Machine and model type:_______________________
Serial number:_________________________________
Date of purchase:______________________________
