Acer notebook computer

xiv

8 Troubleshooting

8.1 Q & A........................................................................................................ 8-2

8.2 POST Error Messages..............................................................................8-7

A Specifications

B Address and Interrupt Tables

B.1 System Memory Map................................................................................B-1

B.2 I/O Address Map.......................................................................................B-2

B.3 Interrupt Levels.........................................................................................B-3

B.4 DMA Channels..........................................................................................B-3

Contents

Main Copyright Disclaimer IMPORTANT SAFETY INSTRUCTIONS Page Concerning Lithium Batteries Canadian Department of Communications FCC Class B Radio Frequency Interference Statement About This Manual Page Table of Contents 1 Getting Started 2 System Tour 3Power 4 Options 5 Software 6Setup 7 Traveling with the Notebook Page List of Figures List of Tables Page Page Page Page Page Page Page Page Write-protect your diskettes to prevent accidental erasure. To do this, Figure 1-1 Write-protecting a 3.5-inch Diskette When you put a label on a 3.5-inch diskette, make sure that the label is 1.3 Connecting the Notebook 1.4 Creating Backup and Startup Diskettes 1.5 Getting Help Online Page Page Page 2.2 Display Figure 2-1 Display Page 2.3 Indicator Lights Figure 2-2 Indicator Lights Table 2-1 Indicator Status Descriptions 2.4 Keyboard 2.4.1 Keyboard Layout Figure 2-3 Keyboard Layout 2.4.2 Special Keys Table 2-2 Lock Key Descriptions # Table 2-3 Using the Embedded Keypad Windows 95 Keys The keyboard has two keys that perform Windows 95-specific functions. Table 2-4 Windows 95 Key Descriptions Page Page Page System Tour 2-15 Table 2-6 Eject Menu Descriptions 2.4.3 Automatic Tilt Feature Page 2.5 Touchpad Table 2-7 Touchpad Functions 2.6 Storage 2.6.1 Hard Disk 2.6.2 Module Bay Figure 2-6 Module Bay Page Page 2.7 Ports 2.7.1 Left Panel Ports Table 2-8 Left Panel Port Descriptions Page 2.7.2 Rear Panel Ports Figure 2-8 Rear Panel Ports System Tour 2-27 Table 2-9 describes these ports. Table 2-9 Rear Panel Port Descriptions 2.8 Audio 2.8.1 Built-in Speakers and Microphone Figure 2-9 Built-in Speakers and Microphone Page 2.9 Communications 2.9.1 Serial Infrared 2.9.2 Fax/Data Modem 2.10 Securing your Notebook 2.10.1 Security Notch 2.10.2 System Resource Lock Page 3.1 Battery Power 3.1.1 Battery Pack Characteristics 3.1.2 Removing and Installing the Battery Pack 3.1.3 Charging the Battery Rapid charge mode Charge-in-use mode Trickle charge mode 3.1.4 Checking the Battery Level Onscreen fuel gauge Windows 95 battery indicator Battery pack gauge When the notebook is running on AC power, a plug icon replaces the battery icon on the taskbar. Table 3-1 Battery-level Chart Page 3.1.6 Battery Low Condition The battery indicator ( ) flashes until battery power is depleted or The fuel gauge (accessed via - There is enough battery power left to save system information onto the The suspend-to-disk file created by the Sleep Manager is present and All suspend-to-disk conditions are matched. See section 3.2.2. Table 3-2 Course of Action for Battery-low Condition 3.2 Power Management 3.2.1 The Concept of Heuristics 3.2.2 Suspend Modes Suspend-to-memory mode Suspend-to-disk mode Page Closing the display Battery fail condition occurs without a powered AC adapter connected When battery is low while the notebook is in suspend-to-memory mode, 3.2.3 Advanced Power Management (APM) Advanced Power Management greatly prolongs battery life. Use APM whenever possible. Page Chapter 4 Options 4.1 External Monitor S 4.2 External Keyboard Page 4.4 External Pointing Device Figure 4-4 Connecting an External Pointing Device Page Page 4.6 Audio Devices Page 4.9 Miscellaneous Options 4.9.1 Additional Power Packs Page 4.9.2 Cables Page 4.10 Key Component Upgrades Contact your authorized dealer if you decide to perform an upgrade. 4.10.1 Additional Memory Table 4-1 Memory Configurations Page 4.10.2 Hard Disk Table 4-2 Hard Disk List Page Page 5.1 System Software Windows 95 or other operating systems System utilities and applications 5.2 Sleep Manager 5.2.1 Accessing the Sleep Manager Taskbar. Double-click on the Sleep Manager status icon if enabled. Start menu 5-4 Users Manual The Sleep Manager displays below: Table 5-1 Sleep Manager Window Items Table 5-1 Sleep Manager Window Items (continued) 5.2.2 Sleep Manager Functions Page Page 5.2.3 Running Sleep Manager Software 5-9 5.2.4 Sleep Manager Troubleshooting Tips The following table lists the error messages you may receive with their corresponding solutions: Table 5-2 Sleep Manager Error Messages and Solutions 5.2.5 Uninstalling Sleep Manager [Suspend to Disk] [Enabled] Page 5.3 Touchpad Driver 5.3.1 Configuring the Touchpad 5.4 XingMPEG 5.5 Re-installing System Drivers and Applications Table 5-3 Location of Drivers Table 5-4 Location of Applications Page Page Page 6.3 About My Computer Table 6-1 About My Computer Item Descriptions 6-6 Users Manual Table 6-1 About My Computer Item Descriptions (continued) Press _ to return to the main screen. 6.4 System Configuration 6.4.2 Diskette Drives 6.4.3 Hard Disks 6.4.4 Num Lock After Boot 6.4.5 LCD Expansion Mode Page 6.4.6Internal Cache Write Through 6.4.7External Cache 6.4.8Enhanced IDE Features 8 sectors Disabled Disabled 6.4.9Onboard Communication Ports Page Page Page 6.4.11 Reset PnP Resources 6.5 Power Saving Options 6.5.1 When Lid is Closed Suspend to Disk 6.5.2 Suspend to Disk on Critical Battery 6.5.3Display Always On 6.5.4Internal Speaker 6.5.5External Mouse Location COM 1 PS/2 6.5.6 Internal Modem 6.5.7Resume On Modem Ring 6.5.8Resume On Schedule 6.5.9Resume Date / Resume Time 6.6 System Security 6.6.1 Supervisor and User Passwords ] or [ If you enter Setup using the user password, you cannot modify or remove the supervisor password. ] or [ 6.6.2 Diskette Drive Control Table 6-2 Diskette Drive Control Settings 6-24 Users Manual 6.6.3 Hard Disk Drive Control Table 6-3 Hard Disk Drive Control Settings 6.6.4 Start Up Sequences Table 6-4 Start Up Sequences Settings Page 6.7 Reset to Default Settings Page 7.1 Travel Preparations Page 7-4 Users Manual 7.3 Worldwide Support Regional Headquarters Worldwide Operations Traveling with the Notebook 7-5 7-6 Users Manual Traveling with the Notebook 7-7 7-8 Users Manual Page 8.1 Q & A What do I do if my notebook hangs and rebooting doesnt solve the problem? PS/2 Y-Bridge Cable I opened the display but the notebook does not start or boot-up. I made some changes in Setup but they dont seem to take effect. Nothing appears on the screen. The keyboard does not respond. The serial mouse does not work. The printer does not work. Page Troubleshooting 8-7 8.2 POST Error Messages Table 8-1 POST Error Messages Table 8-1 POST Error Messages (continued) Page Specifications A-1 Appendix A Specifications A-2 Users Manual Specifications A-3 A-4 Users Manual Address and Interrupt Tables B-1 Appendix B Address and Interrupt Tables B.1 System Memory Map B-2 Users Manual B.2 I/O Address Map Address and Interrupt Tables B-3 B.3 Interrupt Levels B.4 DMA Channels