ACT-IR2000UL

The Infrared Wireless Expert

10 TROUBLE SHOOTING

User’s Manual

For help on general and miscellaneous problems you may be experiencing with your printing, refer to the following pages for possible solutions. Look up your problem and try the solution.

Symptom

Problem

 

Solution

Can not establish link

1. The two IR devices are

1.

Properly align them

(General)

not aligned properly.

 

again

 

2. Distance is too near or

2.

Move one device to a

 

far.

 

proper distance.

 

3. Device is inactivated

3.

Enable the device by IR

 

4. BIOS setting incorrect

 

monitor.

 

5. Installation is not correct.

4.

Correct the BIOS

 

 

 

Setting.

 

 

5.

Refer to un-installation

 

 

 

guide to remove the

 

 

 

device, then install

 

 

 

again.

File Transfer between

The infrared

Check to find out the

IR-equipped PDA and

communication is

source of interference and

ACT-IR device-attached

interfered. For example,

eliminate it before trying

host computer stops before

something blocks out the

again.

finishing up and an error

infrared beam or the burst

 

 

message appears.

of string light source, etc.

 

 

The device work well

Improper unplug and plug

Before you unplug it, you

before. But after I unplug it

procedure

should disable the device.

then plug, it does not work

 

And enable the device after

again.

 

you plug it into your

 

 

computer

© Copyright 2002-2007 ACTiSYS Corp.

Page 17 of 20

Jul 6, 2007

 

 

Version. 1.6