Trouble Shooting
Problem: Nothing happens when you follow the operating instructions.
Possible Cause | Possible Solution |
|
|
Interface cables are | Check for loose cable connections. |
loose. |
|
|
|
Problem: Light comes on, but symbol does not decode.
Possible Cause | Possible Solution |
|
|
Scanner is not | Be sure the scanner is programmed to |
programmed for the | read the type of barcode you are |
correct | scanning. |
|
|
Barcode symbol is | Check the symbol to make sure it is not |
unreadable. | |
| the same barcode type. |
|
|
Distance between | Move the scanner closer to or further |
scanner and barcode is | from the barcode. |
incorrect. |
|
|
|
Problem: Symbol is decoded, but not transmitted to the host.
Possible Cause | Possible Solution |
Scanner is not | Scan the appropriate host type barcode. |
programmed for the |
|
correct host type. |
|
Problem: Scanned data is incorrectly displayed on the host.
Possible Cause | Possible Solution |
Scanner is not programmed to | Be sure proper host type is |
work with the host. Check | selected. |
Handheld Barcode Scanner |
|
Series host type parameters or | For |
editing options. | communication parameters match |
| the host’s settings. |
| For keyboard emulation |
| configuration, ensure the system is |
| programmed for the correct |
| keyboard type, and that the CAPS |
| LOCK key is off. |
| Be sure editing options (e.g. UPC- |
| E to |
| properly programmed. |