Cleaning and maintenance

Emergency emptying out

If the water is not discharged (pump is blocked, filter or drain pipe are clogged), proceed as follows to empty out the machine:

pull out the plug from the power socket;

close the water tap;

if necessary, wait until the water has cooled;

place a bowl on the floor;

put the drain hose end into the bowl and let the water out.

Should it not be possible to have access to the drain hose because, for example the appliance is built in the kitchen furniture, slightly loosen the drain filter after placing a bowl on the floor to let the water come out slowly.

At the end screw the filter again.

Frost precautions

If the machine is installed in a place where the temperature could drop below 0°C, proceed as follows:

Close the water tap and unscrew the water inlet hose from the tap.

Place the end of the drain hose and the inlet hose in a bowl placed on the floor.

Select the “DRAIN” programme “C” and run it until the machine stops.

Turn the programme selector dial to O (RESET).

Remove the plug from the power socket.

Screw the water inlet hose back on and put the drain hose back in its place.

By doing this, any water remaining in the machine is removed, avoiding ice forming and consequently damage to the appliance.

When you use the machine again, make sure that the ambient temper- ature is above 0°C.

Something not working?

If during the spin cycle the machine makes an unusual whistling noise, different from the noise made by tradi- tional washing machines, this is due to a new type of motor.

If water is not visible in the drum, this is due to the modern technology of new washing machines that use less water than traditional machines.

Troubleshooting

If a problem arises, you can try to solve it yourself following the instructions below.

If you call out an engineer when one of the following problems arises, or to repair a fault due to incorrect use, the call-out will be charged even if requested within the guarantee period.

During machine operation the following alarm codes may be displayed:

-E10: problem with the water supply (phase light is on)

-E20: problem with water draining (phase light is on)

-E40: door open (phase light is on)

Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all checks, the problem persists, con- tact your local AEG Service Force Centre.

If the alarm code EFO (water leakage) appears on the display, con- tact the Service Force Centre.

Problem

 

Possible cause

Solution

 

 

 

 

 

 

 

 

 

 

The main electrical fuse

Replace the fuse.

 

 

has blown.

 

 

 

The door is not properly

Close the door; the click

 

 

closed (E40).

of the lock should be heard.

The machine does not work

 

The plug is not connected.

Insert the plug.

 

 

The START button has not

Press the button.

 

 

been pressed.

 

 

 

The DELAY START

Check the selected delay on

 

 

option has been selected.

the display.

 

 

 

 

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AEG 12700 manual Something not working?, Emergency emptying out, Frost precautions, Troubleshooting