Appendix A — T roubleshooting
Th is ap p e n d ix e x p lain s s o me c o mmo n p ro b le ms y o u may c o me ac ro s s wh e n s t art in g u p o r u s in g y o u r Du o S c an T1 2 0 0 .
T he pow e r indic a tor fa ils to light up.
nV e rif y t h e p o we r c o n n e c t io n t o t h e s c an n e r.
nCh e c k if t h e p o we r s wit c h is o n .
n I f y o u h av e c o n f irme d t h at t h e re is p o we r t o t h e s c an n e r it is lik e ly t h at t h e s c an n e r f u s e n e e d s t o b e re p lac e d . Co n t ac t y o u r d e ale r.
T he pow e r indic a tor lights up but nothing ha ppe ns .
nCo n t ac t y o u r d e ale r o r A g f a s e rv ic e re p re s e n t at iv e .
T he s c a nne r m a k e s a n loud k noc k ing nois e a nd nothing m ov e s unde r the gla s s pla te .
nTh e s c an n e r was n o t p ro p e rly u n lo c k e d . I mme d iat e ly s wit c h o f f t h e s c an n e r an d u n lo c k p ro p e rly , o r c all y o u r s e rv ic e re p re s e n t at iv e .
O ne of the bus y indic a tor lights (y e llow ) on the s c a nne r ’s
ope r a ting pa ne l r e m a ins blink ing or goe s off a fte r the pow e r
A malf u n c t io n h as b e e n d e t e c t e d b y t h e s c an n e r.
n Ch e c k if y o u h av e u n lo c k e d t h e s c an n e r. I f t h is c an n o t b e t h e p ro b le m p le as e c o n t ac t y o u r d e ale r o r A g f a s e rv ic e re p re s e n t at iv e .
T he w or k s ta tion doe s not s ta r t up. If y our w or k s ta tion is a n A pple Ma c intos h a little floppy dis k w ith a que s tion m a r k a ppe a r s on
y our s c r e e n.
Y o u r wo rk s t at io n c an n o t f in d it s h ard d is k d u e t o a c o n f lic t wit h t h e S CS I I D n u mb e rs o f t h e d e v ic e s y o u h av e at t ac h e d .
n Dis c o n n e c t all S CS I d e v ic e s (e x c e p t t h e s t art
p ro b le m (s wit c h o f f all d e v ic e s b e f o re b re ak in g o r mak in g c o n n e c t io n s ).
A p p e n d i x A — Tr o u b l e s h o o t i n g | 48 |
