Appendix A: Troubleshooting and Support 32
Appendix A: Troubleshooting and Support

Troubleshooting

The camera does not start up
" The camera is switched off. Slide the REC/OFF auto return switch towards REC.
" The camera is automatically switched off because of one minute of inactivity. Slide the
REC/OFF auto return switch towards REC.
" The batteries are too weak. Replace them.
The Shutter button does not work
" The camera is still recording an image.
" The flash is still charging. Check the Green Action Indicator.
The built-in flash does not work
" The flash is off. Check the flash setting.

Support

For more information and support on your Agfa ePhoto CL20:

Visit our website at: http://support.agfa.com/homeOffice.
The most effective way to find an answer to your problem is to execute the successive steps
described below.
1. Create an Agfa e-Service Account
You need to create an Agfa e-Service account to benefit from:
" personalized online technical support
" access to customized self-help tools and technical information
" automatic e-mail notification of all new support documents
" the latest Agfa product news
To create an Agfa e-Service account and to register your CL20 camera, click Create your
e-Service Account.
If you already have an Agfa e-Service account, go to http://support.agfa.com and click
Add/Register Product to add new products to your e-Service.