Warranty
Certification
Warranty
Custom systems are warranted by contractual agreement between Agilent Technologies and the customer.
Agilent Technologies, Inc., certifies that this product met its published specifications at the time of shipment from the factory. Agilent Technologies further certifies that its calibration measurements are traceable to the United States National Institute of Standards and Technology (NIST, formerly NBS), to the extent allowed by the Institute’s calibration facility, and to the calibration facilities of other International Standards Organization members.
This Agilent Technologies system product is warranted against defects in materials and workmanship for a period corresponding to the individual warranty periods of its component products. Instruments are warranted for a period of one year. During the warranty period, Agilent Technologies will, at its option, either repair or replace products that prove to be defective.
Warranty service for products installed by Agilent Technologies and certain other products designated by Agilent Technologies will be performed at Buyer’s facility at no charge within Agilent Technologies service travel areas. Outside Agilent Technologies service travel areas, warranty service will be performed at Buyer’s facility only upon Agilent Technologies’ prior agreement and Buyer shall pay Agilent Technologies’ round trip travel expenses. In all other areas, products must be returned to a service facility designated by Agilent Technologies.
For products returned to Agilent Technologies for warranty service, Buyer shall prepay shipping charges to Agilent Technologies and Agilent Technologies shall pay shipping charges to return the product to Buyer. However, Buyer shall pay all shipping charges, duties, and taxes for products returned to Agilent Technologies from another country.
Agilent Technologies warrants that its software and firmware designated by Agilent Technologies for use with an instrument will execute its programming instructions when properly installed on that instrument. Agilent Technologies does not warrant that the operation of the instrument, or software, or firmware will be uninterrupted or error free.
LIMITATION OF WARRANTY. The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by Buyer,
iv281A/B Operating And Service Manual
