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Safety and use ......................
We recommend that you read this chapter carefully before using your cellphone.The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
•TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the
When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’selectronic systems such as ABS
-do not place your cellphone on top of the dashboard or within an airbag deployment area,
-check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy.
•CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its performance.
Remember to abide by local authority rules of cellphone use on aircrafts. OperationalWarnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker,a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to your ear.Also move the handset away from your ear while using the
It is recommended to have proper supervision while small children use your cellphone.
When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and
Do not open or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers,and accessories which are recommended byTCT Mobile Limited and its affiliates and are compatible with your cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.
Remember to make
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games.These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your cellphone or enabling a
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
-Take a minimum of a
-If your hands, wrists, or arms become tired or sore while playing,stop and rest for several hours before playing again.
-If you continue to have sore hands, wrists, or arms during or after playing,stop the game and see a doctor.
Prolonged exposure to music at full volume on the music player may cause the listener’s hearing impairment. Adjust the volume before placing headphones on or in your ear.Only use headphones recommended by TCT Mobile Limited and its affiliates.
•PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s)where you will use your cellphoneregarding taking photographs and recording sounds with your cellphone.Pursuant to such laws and regulations,it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorization be obtained, if necessary,in order to recordprivate or confidential conversations or take a photograph of another person; the manufacturer,the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone.
•BATTERYAND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the cellphone is switched off.
Observe the following precautions for battery use:
-Do not attempt to open the battery (due to the risk of toxic fumes and burns).
-Do not puncture, disassemble or cause a
-Do not burn or dispose of a used battery in the garbage or store it at temperatures
above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable environmental regulations.Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates
This symbol on your cellphone, the battery and the accessories means
that these products must be taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERYIS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TOTHE INSTRUCTIONS
•CHARGERS
Home A.C. chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: | Input: |
| Output: 5V,400 mA |
Battery: | Lithium 500 mAh |
•RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Yourcellphone is a radio transmitter and receiver.It is designed and manufactured not to exceed the emission limits for exposure to
The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6W/kg averaged over 1 gram of body tissue.Testsfor SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value.This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna,the lower the power output of the cellphone Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 1.31 W/Kg for use at the ear and 1.23 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at variouspositions,they all meet the government requirement for RF exposure.For body- worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a
Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net
TheWorld Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls, or using
Note:This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However,there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference
(2)this device must accept any interference received,including interference that may cause undesired operation.
Yourcellphone is equipped with a
As mobile devices offer a range of functions, they can be used in positions other than against your ear.In such circumstances the device will be compliant with the guidelines when used with headset or USB data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the cellphone at least 1.5 cm away from the body.
•LICENCES
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
General information ............
•Website: www.alcatelonetouch.com
•Hot Line Number: In the United States, call
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by
An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com
Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.
Protection against theft (1)
Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen.This number allows your cellphone to be blocked preventing a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any,nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
(1)Contact your network operator for service availability.
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Alcatel Mobile Phones
Limited Warranty ................
TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the following conditions occur:
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•Connection to any equipment not supplied or not recommended by TCT Mobile;
•Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates;
•Acts of god such as Inclement weather,lightning, power surges, fire, humidity,infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
•Removal or altering of the wireless devices event labels or serial numbers (IMEI);
•Damage from exposure to water or other liquids, moisture,humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;
•Defects in appearance, cosmetic, decorative or structural items such as framing and
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shallTCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
To obtain hardware repairs or replacement within the terms of this warranty,contactTCT Mobile to get an RMA number,include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer's return address, your wireless carrier’s name, alternate daytime cellphone number,and email address with a complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter.You must properly package and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided.
Troubleshooting....................
Before contacting the aftersales department, you are advised to follow the instructions below:
•You are advised to switch off the cellphone from time to time to optimize its performance.
•You are advised to fully charge ( 
) the battery for optimal operation.
•Avoid storing large amounts of data in your cellphone as this may affect the performance of your cellphone.
and carry out the following checks:
My cellphone will not switch on
•Press 
until the screen comes on
•Check the battery charge level
•Check the battery contacts, remove and reinstall your battery, then turn your cellphone back on
My cellphone has not responded for several minutes
•Press the 
key
•Remove the battery and
My screen is difficult to read
•Clean your screen
•Use your cellphone in accordance with the recommended conditions of use
My cellphone turns off by itself
•Check that your keypad is locked when you are not using your cellphone
•Check the battery charge level
My cellphone has a low level of autonomy
•Make sure you respected the complete charge timing (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
My cellphone will not charge properly
•Make sure that your battery is not completely discharged; If the battery is flat, it may take around 20 minutes to display the battery charger indicator on the screen
•Make sure charging is carried out under normal conditions (0°C (32°F)- +40°C (104°F))
•Make sure your battery is inserted. It must be inserted before plugging in the charger
•Make sure you are using an Alcatel battery and charger in the box
•When abroad, check that the electrical current is compatible
My cellphone will not connect to a network
•Try connecting in another location
•Verify the network coverage with your operator
•Check with your operator that your SIM card is valid
•Try selecting the available network(s) manually
•Try connecting at a later time if the network is overloaded
SIM card error
•Make sure the SIM card has been correctly inserted
•Verify with your operator that your SIM card is 3V or 1.8V compatible; the old 5V SIM cards cannot be used
•Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
•Make sure you have dialled a valid number and press the 
key
•For international calls, check the country and area codes
•Make sure your cellphone is connected to a network, and that the network is not overloaded or unavailable
•Check your subscription status with your operator (credit, SIM card valid, etc.)
•Make sure you have not barred outgoing calls
Unable to receive incoming calls
•Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network)
•Check your subscription status with your operator (credit, SIM card valid, etc.)
•Make sure you have not forwarded incoming calls
•Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
•Check that you have subscribed to this service with your operator
•Your caller has concealed his/her number
The sound quality of the calls is not optimal
• | You can adjust the volume during a call by means of the | key |
• | Check the network strength |
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I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes this service
•Make sure this feature does not require an Alcatel accessory
When I select a number from my directory,the number is not dialled
•Make sure that you have correctly recorded the number in your file
•Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
•Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in “ My numbers”
•Try later if the network is busy
The 
icon is displayed on my standby screen
•You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory
“ No service” is displayed
•You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
My cellphone is frozen,can’t power on
•Make sure your battery is not completely used up or damaged;
•Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work;
•Hold down # key and press Power on/off key for a while to reset the cellphone.
All user cellphone data: contacts, messages and files will be lost permanently.
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.
•Switch on the backlight upon request.
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