Inserting the memory card:
To release the microSD card holder, slide it in the direction of the arrow and lift it. Then insert the microSD card with
•Multimedia Personalization
Customize your cellphone with images, animations and melodies.
•Messages
You can compose SMS/MMS easily on your PC and transfer them to your cellphone.
Supported Operating Systems
Windows XP/Vista/Windows 7.
One Touch Upgrade
21 Latin input mode ..
To write messages, there are two writing methods:
-Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.
-Predictive with the Zi mode: This mode speeds up the writing of your text.
Safety and use.......................
We recommend that you read this chapter carefully before using your cellphone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
•TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the
When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to your ear. Also move the handset away from your ear while using the “hands- free” option because the amplified volume might cause hearing damage.
It is recommended to have proper supervision while small children use your
a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.To limit the likelihood of such symptoms, please take the following safety precautions: - Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- | Take a minimum of a |
- | If your hands,wrists,or arms become tired or sore while playing,stop and rest |
| for several hours before playing again. |
it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your cellphone, the battery and the accessories
means that these products must be taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
In European Union countries:
the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value. This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference |
(2) this device must accept any interference received, including interference |
that may cause undesired operation. |
Your cellphone is equipped with a |
you should avoid touching it or degrading it. |
the golden contact downward. Finally, turn down the microSD holder and slide it in the opposite direction to lock it.
Do not support hot plugging for microSD card.
20 Making the most of your cellphone ..
PC suite
You can download software upgrade for free from the website. The PC suite includes:
•Backup/restore
You can backup the important data in your cellphone and restore them when needed.
•GPRS modem
Use your cellphone to connect PC to the internet.
Using One Touch Upgrade tool you can update your cellphone’s software from your PC.
Download One Touch Upgrade from ALCATEL website (www. alcatelonetouch.com) and install it on your PC. Launch the tool and update your cellphone by following the step by step instructions (refer to the User Guide provided together with the tool).
Your cellphone’s software will now have the latest software.
All personal information will be permanently lost following the update process. We recommend you backup your personal data using PC Suite before upgrading.
Webcam (1)
You can use your cellphone as a webcam for instant messaging on your PC.
•Connect your cellphone to PC via USB cable.
•Go to "My computer" folder on your PC and find USB video device (Under Scanners & Cameras).
Fn key 
:
Sym key 
:
Space key 
:
Shift key 
:
Del key 
:
Press once: input
Press twice: lock
Press: access the Symbols table
Press: input space
Press and hold: switch language
Fn+Space: switch input mode
In abc (Multitapabc) input mode (no Abc mode):
Press once: only switch one character from minuscule to uppercase
Press twice: lock uppercase input mode
Press once: unlock the uppercase
In eZiabc (Smartabc) input mode: Press once: to eZi Abc
Press twice: to eZi ABC
Press: delete one by one
Press and hold: delete one by one quickly
not parked. Check the laws and regulations on the use of wireless cellphones and their accessories in the areas where you drive.Always obey them.The use of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS
-do not place your cellphone on top of the dashboard or within an airbag deployment area,
-check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy.
•CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its performance.
Remember to abide by local authority rules of cellphone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency.
cellphone.
When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and
place.
Do not allow your cellphone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired, though this is temporary and not serious.
Do not open or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products.
Remember to make
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your
- If you continue to have sore hands, wrists, or arms during or after playing, stop |
the game and see a doctor. |
Prolonged exposure to music at full volume using the music player may damage your hearing. Set your cellphone’s volume to it’s lowest setting prior to inserting headphones in your ears and adjust the volume to your preference. Only use headphones that are recommended by TCT Mobile
Limited and it’s affiliates.
•PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your cellphone regarding taking photographs and recording sounds with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone.
•BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and | |
| burns). |
- | Do not puncture, disassemble or cause a |
- | Do not burn or dispose of a used battery in the garbage or store it at |
These collection points are accessible free of charge.All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
•CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: | Input: 100~240 V, 50/60 Hz, 0.15A |
| Output: 5V, 400/550 mA |
Battery: | Lithium 850 mAh |
•RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio- frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The
output of the cellphone. Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown. The highest SAR value for this model cellphone when tested is 1.14 W/Kg for use at the ear and 1.13 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For
Additional information on SAR can be found on the CellularTelecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna. | |
- | Increase the separation between the equipment and receiver. |
- | Connect the equipment into an outlet on a circuit different from that to |
As mobile devices offer a range of functions, they can be used in positions |
other than against your ear. In such circumstances the device will be |
compliant with the guidelines when used with headset or usb data cable. |
If you are using another accessory ensure that whatever product is used is |
free of any metal and that it positions the cellphone at least 1.5 cm away |
from the body. |
•LICENCES
Obigo® | is a registered trademark of Obigo AB. |
| microSD Logo is a trademark. |
| The Bluetooth word mark and logos are owned |
| by the Bluetooth SIG, Inc. and any use of such |
| marks by TCT Mobile Limited and its affiliates |
| is under license. Other trademarks and trade |
| names are those of their respective owners. |
| one touch 585A Bluetooth QD |
| ID B016876 |
| eZiText™ and Zi™ are trademarks of Zi |
| Corporation and/or its Affiliates. |
| Java™ and all Java™ based trademarks and |
| logos are trademarks or registered trademarks |
| of Sun Microsystems, Inc. in the U.S. and other |
| countries. |
| is a registered trademark of Opera Mini. |
| Facebook and the f Logo are trademarks of |
| Facebook, Inc., and are used under license. |
(1)The using of webcam may vary according to the operating system of your
19 | PC. | 20 |
|
21
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere.
22
cellphone or enabling a
23
temperatures above 60°C (140°F). |
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which
24
guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.These guidelines include a substantial safety margin designed to ensure
25
which the receiver is connected. |
- Consult the dealer or an experienced radio/ TV technician for help. |
Changes or modifications not expressly approved by the party responsible for
26
Twitter and the T Logo are trademarks of |
Twitter, Inc., and are used under license. |
27 |
Hearing Aid Compatibility
Your cellphone is rated: "For Hearing Aid", to assist hearing device users in finding cellphones that may be compatible with their hearing devices.
This device is HAC M3 & T3 compatible.
For more information please refer to "Hearing Aid Compatibility with Mobile Phones" leaflet or visit our website http://www.alcatelonetouch. com
General information .......
•Website: www.alcatelonetouch.com
•Facebook: http://www.facebook.com/alcatelonetouchusa
•Twitter: http://www.twitter.com/alcatel1touch
•Hot Line Number: In the United States, call
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by
An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch. com
Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.
Protection against theft (1)
Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen.
Disclaimer
There may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
(1)Contact your network operator for service availability.
28
Alcatel Mobile Phones
Limited Warranty..........
TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the following conditions occur:
•
•Connection to any equipment not supplied or not recommended by TCT Mobile;
•Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates;
•Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
•Removal or altering of the wireless devices event labels or serial numbers (IMEI);
•Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;
29
•Defects in appearance, cosmetic, decorative or structural items such as framing and
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to get an RMA number, include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer's return address, your wireless carrier’s name, alternate daytime cellphone number, and email address with a complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided.
30
Troubleshooting...............
Before contacting the service center, you are advised to follow the instructions below:
•You are advised to fully charge ( 
) the battery for optimal operation.
•Avoid storing large amounts of data in your cellphone as this may affect its performance.
•Use User Data Format and the One Touch Upgrade tool to perform cellphone formatting or software upgrading, (to perform User Data format, hold down # while simultaneously pressing the power on/off key). ALL User cellphone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently. It is strongly advised to fully backup the cellphone data and profile via PC suite before doing formatting and upgrading.
and carry out the following checks:
My cellphone cannot switch on
•Check the battery contacts, remove and reinstall your battery, then turn your cellphone on
•Check the battery power level, charge for at least 20 minutes
•If it still does not work, please use User Data Format to reset the cellphone or One Touch Upgrade to upgrade
software
My cellphone is frozen or has not responded for several minutes
•Restart your cellphone by pressing and holding the 
key
•Remove the battery and
•If it still does not work, please use User Data Format to reset the cellphone or One Touch Upgrade to upgrade software
My cellphone turns off by itself
•Check that your keypad is locked when you are not using your cellphone, and make sure power off key is not mis- contacted due to unlocking keypad.
•Check the battery charge level
•If it still does not work, please use User Data Format to reset the cellphone or One Touch Upgrade to upgrade software
31
My cellphone cannot charge properly
•Make sure you are using an Alcatel battery and the charger from the box
•Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger
•Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen
•Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F))
•When abroad, check that the voltage input is compatible
My cellphone cannot connect to a network or “No service” is displayed
•Try connecting in another location
•Verify the network coverage with your operator
•Check with your operator that your SIM card is valid
•Try selecting the available network(s) manually
•Try connecting at a later time if the network is overloaded
My cellphone cannot connect to the Internet
•Check that the IMEI number (press *#06# ) is the same as the one printed on your warranty card or box
•Make sure that the internet access service of your SIM card is available
•Check your cellphone's Internet connecting settings
•Make sure you are in a place with network coverage
•Try connecting at a later time or another location
Invalid SIM card
•Make sure the SIM card has been correctly inserted
•Make sure the chip on your SIM card is not damaged or scratched
•Make sure the service of your SIM card is available
32
Unable to make outgoing calls
•Make sure you have dialed a valid number and press the 
key
•For international calls, check the country and area codes
•Make sure your cellphone is connected to a network, and the network is not overloaded or unavailable
•Check your subscription status with your operator (credit, SIM card valid, etc.)
•Make sure you have not barred outgoing calls
•Make sure that your cellphone is not in flight mode
Unable to receive incoming calls
•Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network)
•Check your subscription status with your operator (credit, SIM card valid, etc.)
•Make sure you have not forwarded incoming calls
•Make sure that you have not barred certain calls
•Make sure that your cellphone is not in flight mode
The caller’s name/number does not appear when a call is received
•Check that you have subscribed to this service with your operator
•Your caller has concealed his/her name or number
I cannot find my contacts
•Make sure your SIM card is not broken
•Make sure your SIM card is inserted properly
•Import all contacts stored in SIM card to cellphone
The sound quality of the calls is poor
•You can adjust the volume during a call by pressing the 
key
•Check the network strength 
•Make sure that the receiver, connector or speaker on your cellphone is clean
33
I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes this service
•Make sure this feature does not require an Alcatel accessory
When I select a number from my contacts, the number cannot be dialed
•Make sure that you have correctly recorded the number in your file
•Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in "My numbers"
•Try later if the network is busy
I am unable to send and receive MMS
•Check your phone memory availability as it might be full
•Contact your network operator to check service availability and check MMS parameters
•Verify the server center number or your MMS profile with your operator
•The server center may be swamped, try again later
The flickering | icon is displayed on my standby |
screen |
|
•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory
34
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to connect my cellphone to my computer
•Install Alcatel’s PC suite first of all
•Check that your computer meets the requirements for Alcatel’s PC Suite installation
I am unable to download new files
•Make sure there is sufficient phone memory for your download
•Select the
•Check your subscription status with your operator
The cellphone cannot be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your cellphone is visible to other users
•Make sure that the two cellphones are within Bluetooth’s detection range
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
•Switch on the backlight upon request
•Extend the email
•Update news and weather information on manual demand, or increase their
•Exit
•Deactivate Bluetooth when not in use
35
ALCATEL is a trademark of
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.
36
IP3583_585A_QG_Eng_USA_08_110721.indd 2
