Alcatel ONE TOUCH 565 manual My callers are unable to leave messages on my voicemail

Models: ONE TOUCH 565

1 39
Download 39 pages 42.87 Kb
Page 38
Image 38

IP3079_565_UM_Eng_GB_18_110517:600_UM_GB_15-01-09 2011-5-17 13:49 Page 73

Unable to receive incoming calls

Make sure your mobile phone is switched on and connected to a network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls (see page 27)

Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her number

The sound quality of the calls is not optimal

You can adjust the volume during a call by means of the key

Check the radio reception icon level

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my directory

Make sure that your SIM card directory is not full; delete some files or save the files in the product directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "My Numbers"

Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory available as it might be full

Contact your network operator to check service availability and check MMS parameters (see page 37)

Verify the server centre number or your MMS profile with your operator

The server centre may be saturated; try again later

The icon is displayed on my standby screen

You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory

"No service" is displayed

You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to download new files

Check for free space

Delete some files

Check your subscription status with your operator

The phone can’t be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your mobile phone is visible to other users (see page 44)

My mobile phone is frozen, can’t power on

Make sure your battery is not completely used up or damaged

Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work

Hold down # key and press Power on/off key for a while to reset the phone

ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.

73

74

Page 38
Image 38
Alcatel ONE TOUCH 565 manual My callers are unable to leave messages on my voicemail

ONE TOUCH 565 specifications

The Alcatel ONE TOUCH 565 is a compact and functional mobile phone that caters to users who prefer simplicity and efficiency in their communication devices. Launched as part of Alcatel’s ONE TOUCH series, this phone appeals to both the tech-savvy and those looking for a straightforward mobile experience.

One of the standout features of the Alcatel ONE TOUCH 565 is its slim and lightweight design, making it convenient for users who are always on the move. Weighing in at just 100 grams, it is easy to carry in your pocket or bag without feeling cumbersome. The device also boasts a vibrant color display that enhances user experience, enabling clear viewing of texts and apps.

In terms of communication capabilities, the Alcatel ONE TOUCH 565 is equipped with reliable voice calling features and text messaging options. It supports SMS and MMS, allowing users to send and receive messages with ease. The built-in phonebook can store numerous contacts, ensuring that you can keep in touch with friends and family effortlessly.

The Alcatel ONE TOUCH 565 is also designed with multimedia in mind. It comes with a basic camera that allows users to capture spontaneous moments. While the camera may not rival those of high-end smartphones, it is sufficient for taking quick snapshots. Additionally, the device supports MP3 playback, offering users a way to enjoy their favorite tunes on the go.

Connectivity options on the Alcatel ONE TOUCH 565 include GPRS and Bluetooth, enabling users to browse the internet and connect with other devices. Although it may not support the latest 4G technologies, the available connectivity options are adequate for basic online tasks and file sharing.

Battery life is another impressive aspect of the Alcatel ONE TOUCH 565. With a long-lasting battery, users can enjoy extended talk time and standby duration, making it an excellent choice for those who prioritize battery performance.

Overall, the Alcatel ONE TOUCH 565 exemplifies a practical mobile device that focuses on essential features and user-friendly operation. Its blend of communication, multimedia capabilities, and reliable performance makes it a noteworthy option for individuals seeking a straightforward mobile experience without the complexities of modern smartphones.