Service and Support
To Obtain Warranty Service:You must ship your subsystem to the authorized dealer where your subsystem was purchased within the one year warranty period and no later than thirty days after discovery of claimed defect, whichever occurs first. In either case, you must provide proof of original purchase before any warranty service can be performed. Products and parts provided as a result of warranty service may be other than new but will be in good working order and become your property at the time of exchange. At the same time, the exchanged products or parts become the property of Aleratec, Inc.
When shipping the subsystem for service, you agree to insure the Duplicator, to prepay shipping charges, and to use the original shipping container or equivalent. Any service outside the scope of this limited warranty shall be at Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in effect.
This warranty gives you specific legal rights; you may also have other rights which vary from state to state.
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