Technical Support
After reading this User Guide, if you need additional assistance with this product, please contact Aleratec Technical Support. Our technical staff will be happy to assist you, but they may need your help to better assist you. Calling Aleratec Technical Support without all the necessary information can be both time consuming and frustrating. Therefore, please try to have the following information ready before calling:
1.Serial Number - the serial number is located on the bottom of the RoboJet Disc Autoloader.
2.Any questions or problems, please provide enough information so our technical staff can recreate and diagnose it.
Technical Support Addresses and Phone Numbers
XX By
XX By Telephone:
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
XX Access is available 24 hours a day, 365 days a year, via: The World Wide Web at: www.aleratec.com
FAX at:
www.aleratec.com27