Troubleshooting
Try these troubleshooting tips before making a service call – You may save time and money!
Dryer Symptom | Possible Cause/Solution |
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Dryer won’t start | • For dryers equipped with a power cord, make sure the power cord is plugged all |
| the way into the electrical outlet. |
| • Make sure loading door is closed. |
| • Push timer knob in to start dryer. |
| • Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers |
| aren’t open. The dryer itself does not have an electrical fuse. An electric dryer |
| has an electrical circuit with two fuses. |
| • Check if motor overload protector has cycled. Wait 10 minutes and try again. |
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Dryer won’t heat | • Make sure timer is not in COOL DOWN setting or that Fabric Selector is not set |
| at NO HEAT. |
| • Electric dryers only – Some homes may have two fuses or circuit breakers for an |
| electric dryer; both fuses or circuit breakers should be checked. Make sure the |
| laundry room fuse(s) isn’t blown or loose, or that the circuit breakers aren’t |
| open. The electric dryer itself does not have an electrical fuse. |
| • Gas dryer only – Make sure equipment and main gas line valve is turned on. |
| • Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning. |
| • Check weather hood to make sure flapper moves freely, has not been pushed in or |
| has not been blocked. |
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Dryer doesn’t dry clothes | • Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning. |
satisfactorily | • Check weather hood to make sure flapper moves freely, has not been pushed in or |
| has not been blocked. |
| • Automatic cycle – Adjust to MORE or LESS DRY setting. |
| • Timed cycle – Allow more or less time. |
| • Clean the lint filter. |
| • Make sure the load isn’t too small. Small loads may not tumble properly or dry |
| evenly. |
| • Check load being dried. Heavy items dried with lightweight items will not dry as |
| quickly as the rest of the load. Refer to Sort section for proper sorting |
| information. |
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Dryer is noisy | • Check dryer for foreign objects (nails, coins, bobby pins, metal, plastic toys, etc.). |
| Remove items from dryer. |
| • Make sure dryer is level. Uneven leveling can cause vibration. |
| • Normal operating sounds include the tick of timer advancing, heat source going |
| on and off, and humming of air moving through the dryer and exhaust system. |
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Cycle advances too slowly | • Automatic cycles advance slower than the Time Dry cycle. When in an Automatic |
| cycle, the time it takes for the timer to advance depends on the type and size of |
| the load being dried. When clothing has more moisture, the timer advances |
| slower than when the clothes are more dry. |
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Clothes are too wrinkled | • Check heat setting. Overdrying can cause wrinkling. |
| • Check load size. Large loads may not tumble properly and may cause wrinkling. |
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Clothes have odor | • Check room for odors before drying clothes. Any odor (fried foods, paint, varnish, |
| cleaners, burning wood, etc.) will transfer to clothing as the dryer draws air from |
| the room. Ventilate room before drying clothes. |
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