Alliance Laundry Systems Troubleshooting

Troubleshooting

Try these troubleshooting tips before making a service call. You may save time and money!

Washer Symptom	Possible Cause / Solution
Won’t Fill	• Make sure power cord is plugged all the way into the electrical outlet.
	• Make sure hot and cold water faucets are turned on.
	• Make sure that the fill hoses are not kinked or twisted.
	• Pull timer knob out to start washer.
	• Make sure that the controls are properly set.
	• Make sure that the last spin has been completed.
	• Check the house fuse or circuit breaker.
	• Clean the screens in the water mixing valve and the filter screens located at the faucet
	end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the
	screens.)
	• Water is being siphoned from the washer during the cycle. Refer to the Installation
	Instructions to make sure that the drain hose has been properly installed.
Won’t Start	• Make sure lid is closed.
	• Pull timer knob out to start washer.
	• Make sure power cord is plugged all the way into the electrical outlet.
	• Make sure that the controls are properly set.
	• Check the house fuse or circuit breaker.
	• The motor overload protector may have stopped the cycle. It will reset itself in two or
	three minutes and restart the washer automatically.
Won’t Agitate	• Make sure lid is closed.
	• Pull timer knob out to start washer.
	• Make sure power cord is plugged all the way into the electrical outlet.
	• Check the house fuse or circuit breaker.
	• The motor overload protector may have stopped the cycle. It will reset itself in two or
	three minutes and restart the washer automatically.
	• Broken drive belt. Call the service person.
Won’t Spin	• Make sure lid is closed.
	• Pull timer knob out to start washer.
	• Make sure power cord is plugged all the way into the electrical outlet.
	• Check the house fuse or circuit breaker.
	• The motor overload protector may have stopped the cycle. It will reset itself in two or
	three minutes and restart the washer automatically.
	• Broken drive belt. Call the service person.
Stops/Pauses During Cycle	• Pauses are part of the washer’s normal operation. The washer will stop (pause) shortly
	before the wash and rinse spins.
	• Check the house fuse or circuit breaker.
	• The motor overload protector may have stopped the cycle. It will reset itself in two or
	three minutes and restart the washer automatically.
Won’t Drain	• Make sure drain hose is not kinked or twisted.
	• Make sure drain hose is not clogged.
	• Make sure drain receptacle is not clogged.
	• Refer to the Installation Instructions to make sure that the drain hose has been properly
	installed.
	continued
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