Altec Lansing VS2220 manual Troubleshooting Symptom Possible Problem Solution

TROUBLESHOOTING

SYMPTOM	POSSIBLE PROBLEM	SOLUTION
No LEDs are lit.	Power isn’t turned on.	Turn the VOLUME knob on the right speaker until you hear a click sound. An
		LED will light next to the knob when the power is ON.
	AC power cord isn’t connected to the wall outlet.	Check to see if the “Power On” LED is illuminated on the right satellite. If not,
		connect the AC power cord.
	Surge protector (if used) isn’t powered on.	If the AC power cord is plugged into a surge protector, make sure the surge
		protector is switched on.
	Wall outlet not functioning.	Plug another device into the wall outlet (same jack) to verify the wall outlet
		is working.
No sound	Power isn’t turned on.	Verify the AC power cord is plugged into the wall outlet.
from one or
		Turn the VOLUME knob on the right speaker until you hear a click sound. An
more speakers.
		LED will light next to the knob when the power is ON.
	Volume is set too low.	Turn the VOLUME knob clockwise to raise the volume.
		Check volume level on the computer sound card or alternate audio source
		device, and set at mid-level.
	3.5mm stereo cable isn’t connected to audio source.	Check plug connections on the audio source. Make sure the signal cables are
		inserted firmly into the correct jacks.
	3.5mm stereo cable is connected to wrong output on	Make sure the 3.5mm stereo cable is connected and fully inserted into the
	audio source.	“line-out,” “audio-out,” or the headphone jack of the audio source.
	Problem with audio source device.	Test the speakers on another audio device. Remove the 3.5mm stereo cable
		from the audio source device and connect it to “line-out,” “audio-out,” or the
		headphone jack of another audio source.
Crackling sound	Bad connection.	Check all cables. Make sure they are connected to “line-out” or “audio-out”
from speakers.		jack on your sound card or other audio source — NOT “speaker-out.”
	Volume level in computer operating system is set	Check the computer operating system volume level and decrease it if necessary.
	too high.
	A problem with your audio source device.	Unplug the stereo cable from the audio source. Then plug it into the
		headphone jack of an alternate audio source (e.g., Walkman, Discman or
		FM radio).
Sound is	Volume level set too high.	Turn the VOLUME knob counterclockwise to lower the volume.
distorted.
	Computer operating system volume level is set	Adjust the computer operating system volume and balance levels to the
	too high.	center as a starting point, then adjust the level on the speaker using the
		volume control.
	Sound source is distorted.	WAV files are often of poor quality. So distortion and noise are easily noticed
		with high-powered speakers. Try a different sound source such as a music CD.
Radio	Too close to a radio tower.	Move your speakers until the interference goes away.
interference.

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