Altinex Policies, Cause 3 The card has a problem

V-MATRIX

Cause 3: The card has a problem.

Solution 1: Look at the card and verify that there is no damage. If there is no damage, see Solution 2.

Solution 2: Make sure the display is powered and turned on. If there is still no display, see Cause 4.

Cause 4: There is an unknown problem.

Solution: Bypass the V-Matrix and connect the TP transmitter directly to the TP receiver, and the receiver to the display. If possible, use the same cables as are being used with the V-Matrix system. If the display works properly, there may be a problem with the V-Matrix or in the setup. Please call ALTINEX at

(714)990-2300.

8.2POOR DISPLAY QUALITY Cause 1: Incompatible devices.

Solution: Make sure the video source and the display are compatible devices.

Check the manufacturer's specifications if necessary. If the devices are compatible, see Cause 2.

Cause 2: Cable connections are incorrect.

Solution: Make sure that the cables are properly connected and that the continuity and wiring are good. If there is still no display, please call ALTINEX at (714) 990-2300.