Troubleshooting
Never try to repair or dismantle the air condition yourself. Incompetent repairs result in loss of warranty and can endanger the user and the property.
Problem | Cause | Solution |
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The air | No power supply. Make sure the | Connect to a functioning outlet and switch on. |
conditioner does | green light on the plug is lit. |
|
not function.* | Is the power light flashing? | Empty the drain pan. |
| Is the water full LED lit? |
|
The air | The unit is in direct sunlight. | Close curtains. |
conditioner does | Windows or doors open, many | Close doors and windows, place an extra air |
not seem to | people or a heat source in the room. | conditioner. |
perform. | The filter is dirty. | Clean or replace the filter. |
| Air inlet or air outlet blocked. | Remove the blockage. |
| Room temperature lower than the | Change temperature selection. |
| selected value. | Set at the lowest possible setting: 62°F. |
The unit is noisy. | Unit stands uneven. | Place on an even, solid surface (less vibrations). |
The compressor | The overheat protection may be | Wait 30 minutes until the temperature has |
does not work. | activated. | decreased, then turn on the unit again. |
The remote | Distance too great. | Make sure the remote control is correctly |
control does not | Remote control signal not detected | aimed at the control panel. |
function. | by the control panel. |
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| The batteries are drained. | Replace the batteries. |
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*If you plug in the Air Conditioner, and there is no green light on the plug, press the reset button on the LCDI plug. The green light should be lit, indicating that the air conditioner is getting power from the electrical outlet.
If the plug continues to trip (which is a USA national safety standard feature) and the green light goes off, the cord may be damaged preventing you from resetting the unit. For your safety, contact a licensed electrician.
RESET
TEST
Reset Button Test Button
Green Light
12
