Replacing the Battery Pack
This UPS has an easy to replace hot-swappable battery pack.
Note: Please read the cautions in the APC Safety Guide.
Replacement Batteries
See your dealer or call the number in this manual for information on replacement
battery pack kits. For 250 models, order RBC17. For 450 models, order RBC18.
Battery Pack Replacement Procedure
Battery pack replacement is a safe procedure, isolated from electrical hazards. You
may leave the UPS and loads on for the following procedure.
Notes
· Once the battery pack is disconnected, the loads are not protected from
power outages.
· Be careful removing the batteries - they are heavy.
· Small sparks at the battery connectors are normal during connection.
APC
1. Reach into the finger pull and remove the front cover.
2. Use a flat-blade screwdriver to turn the two battery door screws
¼ turn counterclockwise; open the door.
3. Grasp the clear plastic tab and gently pull the battery pack out
of the UPS until the battery connector is visible.
Warning! Do not force the battery pack out. This may
damage internal wiring!
4. Disconnect the battery connector by gripping both sides of the
connector and firmly pulling them apart.
5. Slide the battery pack out of the UPS.
6. Slide the new battery pack three-fourths of the way into the
UPS.
7. Connect the battery connector attached to the unit to the
connector attached to the new battery pack.
8. Push the battery pack in as far as it will go. There are stops in
the back to prevent it from going too far.
9. Close the battery door, turn the battery compartment screws ¼
turn clockwise, and replace the front cover.
10. Dispose of the old battery pack properly at an appropriate
recycling facility or return it to the supplier in the packing
material for the new battery pack. See the new battery pack
instructions for more information.
Specifications
250 VA 450 VA
Acceptable input voltage 0 - 160 VAC
Input voltage (on-line operation) 81-143 VAC
Output voltage 106-127 VAC
Input Over Current Protection Resettable circuit breaker
Frequency limits (on-line operation) 47 - 63 Hz
Transfer time 4 ms typical, blackout response time
Maximum load 250 VA 165 W 450 VA 280 W
On-battery output voltage 115 VAC
On-battery frequency 60 Hz, ±0.1 Hz; unless synchronized to utility
during brownout
On-battery waveshape Stepped sine-wave
Output Over Current Protection Overcurrent and short-circuit protected, latching
shutdown on overload
Battery type Spill proof, maintenance free, sealed lead-acid
Typical battery life 3 to 6 years, depending on number of discharge
cycles and ambient temperature
Typical recharge time 4 to 8 hours from total discharge
Operating temperature 0 to +40 °C (+32 to +104 °F)
Storage temperature -15 to +45 °C (+5 to +113 °F)
Operating and storage relative humidity 5 to 95%, non-condensing
Operating elevation 0 to +3,000 m (0 to +10,000 ft)
Storage elevation 0 to +15,000 m (0 to +50,000 ft)
Audible noise at 1 m (3 ft) <38 dBA
Size (H x W x D) 1.75 x 17.5 x 13.0 in.
Weight - net (shipping) 18.5 (23) lbs 21.5 (26) lbs
Safety and approvals UL1778, CSA 107.1
EMC Emissions FCC Part 15 Class A, VCCI Class A
EMC Immunity EN 50082-1
RFI IEC 1000-4-3
EFT EN 61000-4-4
ESD EN 61000-4-2
LEDs and Audible Alarms
Function LED Tone*
UPS is on lml l —
UPS is running on battery ml— — 4
UPS is performing self-test mXl l —
Overload — — m—1
Overload shutdown — — m—1
Output short circuit — — m—1
Transformer failure — — m—1
Low Battery (while on battery) m— — — 1
Replace battery condition — — — m2
Battery disconnected in self test l l l l 3
UPS internal alarms:
boost/trim failure X X l l 1
transfer relay weld X X X X 1
Sleep Mode —X X — —
Key:
— = irrelevant to condition *1 = sustained tone
m = on steady 2 = 1 minute of beeping every 5 hours
X = flashing 3 = fading tone
l = Off 4 = 4 beeps every 30 seconds
Service
If the UPS requires service do not return it to the dealer! Follow these steps:
1. Use the Troubleshooting section of the Quick Reference Guide to eliminate
common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most
common UPS problem!
3. If the problem persists, call customer service or visit the APC Internet Website
(www.apcc.com).
4. Note the model number of the UPS, the serial number, and the date purchased. A
technician will ask you to describe the problem and try to solve it over the phone,
if possible. If this is not possible the technician will issue a Return Merchandise
Authorization Number (RMA#).
5. If the UPS is under warranty, repairs are free. If not, there is a repair charge.
6. Disconnect the batteries before packing the UPS.
7. Pack the UPS in its original packaging. If the original packing is not available,
ask customer service about obtaining a new set.
8. Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for
packaging. Damage sustained in transit is not covered under warranty.
9. Include a letter with your name, RMA#, address, copy of the sales receipt,
description of the trouble, your daytime phone number, and a check (if necessary).
10. Mark the RMA# on the outside of the package.
11. Return the UPS by insured, prepaid carrier to the address given to you by
Customer Service.
North & Latin America Europe
APC APC
132 Fairgrounds Road Ballybritt Business Park
West Kingston, Rhode Island 02892
USA Galway, Ireland 1800-702000
Toll-free within the Republic
of Ireland only
1-800-800-4APC/1-401-789-5735
Internet: http://www.apcc.com
E-Mail:
North America: apctech@apcc.com
Latin America: apctchla@apcc.com
E-Mail:
Europe: apceurtech@apcc.com