![5: TROUBLESHOOTING](/images/new-backgrounds/100523/10052325x1.webp)
5: TROUBLESHOOTING
Use the chart below to solve minor
PROBLEM AND POSSIBLE |
| SOLUTION |
CAUSE |
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|
UPS WILL NOT TURN ON |
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Battery not connected prop- | Check that the battery connector is fully engaged. | |
erly. |
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button not pushed. | Press the | button once to power the UPS and the connected equipment. |
UPS not connected to utility | Check that the power cable from the UPS to the utility power supply is se- | |
power supply. | curely connected at both ends. | |
Very low or no utility voltage. | Check the utility power supply to the UPS by plugging in a table lamp. If the | |
| light is very dim, have the utility voltage checked. | |
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UPS WILL NOT TURN OFF |
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button not pushed. | Press the | button once to turn the UPS off. |
Internal UPS fault. | Do not attempt to use the UPS. Unplug the UPS and have it serviced imme- | |
| diately. |
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|
UPS BEEPS OCCASIONALLY |
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|
Normal UPS operation when | None. The UPS is protecting the connected equipment. | |
running on battery. |
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| |
UPS DOES NOT PROVIDE EXPECTED BACKUP TIME | ||
The UPS battery is weak due | Charge the battery. Batteries require recharging after extended outages. | |
to a recent outage or is near | They wear faster when put into service often or when operated at elevated | |
the end of its service life. | temperatures. If the battery is near the end of its service life, consider replac- | |
| ing the battery even if the replace battery LED is not yet lit. | |
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| |
ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING | ||
Internal UPS fault. | Do not attempt to use the UPS. Turn the UPS off and have it serviced imme- | |
| diately. |
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FRONT PANEL LEDS FLASH SEQUENTIALLY |
| |
The UPS has been shut down | None. The UPS will restart automatically when utility power returns. | |
remotely through software or |
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an optional accessory card. |
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| |
ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET | ||
The UPS is shut down and the | None. The UPS will return to normal operation when the power is restored | |
battery is discharged from an | and the battery has a sufficient charge. | |
extended outage. |
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For further information contact UPS Direct Ltd:
Tel: 08456 445 002 - Fax: 08456 445 003 - Email: info@upsdirect.com - Website: www.upsdirect.com