TROUBLESHOOTING | SPECIFICATIONS |
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SERVICE
If the
Problem | Possible Cause | Corrective Action |
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Ensure the | ||
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| Disconnect | |
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| (push in) the rear panel circuit breaker. Switch on the |
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| and plug in devices one at a time. If the circuit breaker trips |
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| again, disconnect the device that caused the breaker to trip. |
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| Utility input voltage quality is out of range. | Consider adjusting the transfer voltage and sensitivity. See |
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| Transfer Voltage and Sensitivity Adjustment. |
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Equipment plugged into a Surge Only outlet. | Unplug device from 'Surge Only' outlet and move to a 'Battery | |
essential equipment during an |
| Backup' outlet. |
outage. |
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Disconnect | ||
although utility power exists. |
| (push in) the rear panel circuit breaker. Switch the |
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| and plug equipment in |
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| again, disconnect the device that caused the breaker to trip. |
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| Utility input voltage quality is out of range. | Consider adjusting the transfer voltage and sensitivity. See |
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| Transfer Voltage and Sensitivity Adjustment. |
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Unplug | ||
expected backup time. |
| the Battery Backup outlets and plug into 'Surge Only' outlets. |
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| Charge the battery cartridge for 8 hours. | |
| recent power outage and has not had time to | reduced until the battery cartridge is fully charged. |
| recharge. |
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| Battery has reached the end of its life. | Replace battery cartridge (see Order Replacement Battery |
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| Cartridge). |
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Red Replace Battery indicator is | Internal battery cartridge is not connected. | Connect battery cartridge (see Connect Battery Cartridge). |
flashing. Green On Line indicator |
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is on. |
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Red Replace Battery indicator is | Battery has reached the end of its life. | Replace the battery cartridge (see Order Replacement Battery |
on. |
| Cartridge). |
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Red Overload indicator is on or | Connected equipment is drawing more power than | Move one or more equipment power plugs from Battery Backup |
flashing. | the | outlets to Surge Only outlets. |
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Green On Line indicator is on and | Internal UPS fault. | Contact APC Technical Support (see Contact Information). |
all other front panel indicators are |
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flashing. |
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ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge in the
REPLACE BATTERY CARTRIDGE |
Battery |
Cartridge |
Item | Specification |
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88 - 139 Vac | |
(default setting) |
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Automatic Voltage Regulation (AVR) | +12% |
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47 - 63 Hz (autosensing) | |
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Stepped Sine Wave | |
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Maximum Load | 1500 VA - 865 W |
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Typical Recharge Time | 24 Hours |
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Operating Temperature | 32o to 104oF |
| 0o to 40oC |
Storage Temperature | 23o to 113oF |
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Operating / Storage Relative Humidity | 0 to 95% |
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Size (H x W x D) | 14.6 x 6.8 x 13.1 inch |
| 37.1 x 17.2 x 33.3 cm |
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Weight | 52.5 lbs (23.5 kg) |
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Shipping Weight | 58.5 lbs (26.5 kg) |
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EMI Classification | FCC / DOC Class B Certified |
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On Battery | See http://www.apc.com/product |
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TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT
In situations where the
1.Plug the
2.Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
3.The
Indicators Lit | Lower Transfer Voltage | Use When |
| Sensitivity |
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1 | 78 Vac | Use only for extreme conditions of low |
| Low | input voltage. Not recommended for |
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| computer loads. |
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2 | 83 Vac | |
| Medium | due to low input voltage. |
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3 | 88 Vac | Connected equipment is sensitive to |
| High | low voltage (recommended). |
| (factory default) |
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4.To select 78 volts as the Lower Transfer Voltage, press the pushbutton until 1 indicator is flashing.
5.To select 83 volts as the Lower Transfer Voltage, press the pushbutton until 2 indicators are flashing.
6.To select 88 volts as the Lower Transfer Voltage, press the pushbutton until 3 indicators are flashing.
7.Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the
If the
1.Consult the Troubleshooting section to eliminate common problems.
2.If the problem persists, go to http://www.apc.com/support/.
3.If the problem still persists, contact APC Technical Support.
•Have the
LIMITED WARRANTY
The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or
CONTACT INFORMATION
Technical Support | http://www.apc.com/support |
Internet | http://www.apc.com |
USA / Canada | 1.800.800.4272 |
Mexico | 292.0253 / 292.0255 |
Brazil | 0800.12.72.1 |
Worldwide | +1.401.789.5735 |
All other trademarks are the property of their respective owners.