The Problem Solver
Before you call for service, check the following:
Problem | Possible cause | Remedy | |
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Insufficient heating | a. | dirty filters | a. clean or replace |
or cooling | b. | air not circulating freely | b. check supply registers and |
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| return grills for blockage |
| c. | blocked outdoor coil | c. clear away leaves or other debris |
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Failure to operate | a. power off | a. make sure main switch is | |
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| in ON position |
| b. | open circuit breaker | b. reset circuit breaker, or |
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| or | replace |
| c. | improperly adjusted | c. check setting, adjust thermostat |
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| thermostat |
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No Heating or | Blower door removed | Close door securely to | |
Cooling — Blower | or ajar | restore power to blower | |
does not operate |
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Unusual Noise |
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| Call your local servicer |
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Reduce the burden of unexpected repair bills with an American Standard Extended Warranty.
American Standard offers the finest quality products and manufacturer’s warranties on the market. But, like all good things, the American Standard provided limited warranty on your new comfort equipment will come to an end. To keep you protected, American Standard offers the Extended Warranty Program. It picks up right where your American Standard limited warranty leaves off. And, it offers years and years of reliable protection at a low cost. Ask your dealer for program details.
The American Standard Extended Warranty provides:
1.The opportunity to supplement your Limited Warranty for five or ten years.
2.Coverage that may include parts only or parts and labor for the duration of the agreement. Be certain you read the Extended Warranty for complete details and exclusions.
3.Service work performed by servicers knowledgeable of the operation of American Standard equipment.
Warranty Information
It’s always a good idea to keep records — it will save you time and money. If it’s necessary to have your air conditioner repaired, the serviceman will want to know if your unit is still under Warranty. Take a few minutes to record the following information here:
Outdoor Unit Model Number ____________________________________________________________________________
Indoor Unit Model Number _____________________________________________________________________________
Thermostat/Accessory Model Number ___________________________________________________________________
Date of Purchase _____________________________________________________________________________________
Installing Dealer ______________________________________________________________________________________
Service Information
Call your installing dealer if the unit is inoperative. Before you call, always check the following to be sure service is required:
a.Be sure the main switch that supplies power to the unit is in the ON position.
b.Replace any
c.Be sure the thermostat is properly set.
Service Phone _______________________________________________________________________________________
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