Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Coil Cooktops

 

 

 

Surface units

 

The surface units are not

With the controls off, check to make sure the surface

not functioning

 

plugged in solidly.

unit is plugged completely into the receptacle.

properly

 

 

 

 

The surface unit controls

Check to see the correct control is set for the surface

 

 

 

 

improperly set.

unit you are using.

The drip pans are not set securely With the controls off, check to make sure the drip pan

in the cooktop.is in the recess in the cooktop and that the opening in the pan lines up with the receptacle.

Oven–All Models

 

 

 

 

Oven light does not work

 

Light bulb is loose or defective.

Tighten or replace the bulb.

 

 

 

 

 

Switch operating light is broken. Call for service.

 

 

 

 

Oven will not work

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

 

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

A fuse in your home may

Replace fuse or reset circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

 

On self-cleaning models, door

If necessary, allow the oven to cool then unlock the door.

 

 

left in the locked position.

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

or roast properly

 

 

 

 

Rack position is incorrect or the

See the Using the oven section.

 

 

 

 

rack is not level.

 

 

 

 

 

 

 

Incorrect cookware or cookware

See the Using the oven section.

 

 

of improper size being used.

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat–Easy to do

 

 

adjustment.

yourself! section.

 

 

 

 

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Americana Appliances ABS200 Coil Cooktops Surface units, Not functioning, Properly, Oven-All Models, Oven will not work