CHAPTER 9

TROUBLE SHOOTING

If any problem should arise during operation of your TTY, go through the suggestions listed below. Should the difficulty persist, contact AMERIPHONE or your authorized dealer for assistance.

SYMPTOM

CAUSE AND CORRECTIVE ACTIONS

 

 

Nothing happens when DIALOGUE TTY is turned

No power. Check to make sure that both ends of

on

the AC adapter/charger are firmly plugged in. If

 

you are using batteries, make sure that each bat-

 

tery is properly installed and that they are properly

 

charged.

 

 

 

 

 

 

Batteries run down too soon after charging

Batteries are not charged

properly.

Completely

 

drain the batteries by turning on the TTY and leav-

 

ing it on until the power goes off. Recharge it for

 

14 hours. If this does not work, your batteries may

 

be too old and need to be replaced.

 

 

 

No dial tone for keyboard dialing

Check to make sure both ends of the telephone

 

cord are firmly plugged in.

 

 

 

 

 

 

Nothing happens after you dial from keyboard

Make sure you press

after

dialing the

 

number. Pressing

completes the dialing

 

sequence.

 

 

NO NUMBER TO DIAL shows up on the screen when you try to redial a phone number

The DIALOGUE III/III-Ponly remembers the last phone number dialed from the keyboard.

NO DIRECT CONNECT shows up on the screen when you turn on Auto Answer

Check to make sure that both ends of the phone cord are firmly plugged in.

No transmission through the acoustic cups

Check the setting of the telephone line connection.

 

There must be no telephone line plugged in.

Garbled message displayed on screen when using acoustic cups

Check to make sure that the handset is firmly cou- pled to the acoustic cups.

Handset will not stay in cups

Check to make sure the is no grease or oil on the

 

inside surface of the cups or the handset. Clean

 

those areas periodically with mild soap and a damp

 

cloth.

 

 

 

 

 

Printer does not print

Check to make sure the printer is turned on.

Hold down

 

 

and press P to toggle the

 

 

 

 

 

 

printer ON/ OFF.

 

 

 

 

The last line of a conversation is not printed

Pressing the

key will cause the printer to

 

print out any uncompleted lines of conversation.

 

 

Incorrect print size.

Select big size print and then medium size print or

 

vice versa.

 

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Ameriphone IIIP TTY operating instructions Chapter Trouble Shooting, Symptom Cause and Corrective Actions
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III, IIIP TTY specifications

The Ameriphone IIIP TTY (Text Telephone) stands as an exceptional device in the realm of telecommunication, designed specifically for individuals who are deaf or hard of hearing. This device serves as a remarkable communication tool, enabling users to connect with others through typed messages instead of traditional voice calls. The IIIP model, a hallmark of reliability, incorporates several advanced features, technologies, and characteristics that enhance its usability and accessibility.

One of the standout features of the Ameriphone IIIP TTY is its large, easy-to-read display. The device is equipped with a backlit screen that ensures excellent visibility, making it suitable for various lighting conditions. This feature is particularly beneficial for users with visual impairments while offering clarity for standard use. The keyboard is designed to be user-friendly with well-spaced keys, allowing for efficient typing without any discomfort.

In terms of technology, the Ameriphone IIIP TTY utilizes a built-in, dual-mode capability, enabling it to work seamlessly with both standard phone lines and digital phone systems. This flexibility allows users to connect regardless of the telecommunication infrastructure available, thereby expanding communication options. Additionally, the device is engineered to be compatible with relay services, a critical feature that allows TTY users to communicate with those who do not use TTY devices.

Another significant characteristic of the Ameriphone IIIP is its call waiting and call forwarding features. Users can manage their calls effectively, ensuring that they never miss important conversations. The device also includes adjustable ringing volume and visual alert options, such as flashing lights, which cater to users' preferences and ensure that they remain aware of incoming calls.

The Ameriphone IIIP TTY also boasts a built-in battery and power-saving mode, which provides convenience and prolongs battery life. This is especially important for individuals who rely on their devices for extended periods, as it minimizes the risk of the device dying during crucial conversations.

Overall, the Ameriphone IIIP TTY stands out as a powerful communication tool, combining user-friendly features with cutting-edge technology. Its thoughtful design caters specifically to the needs of the deaf and hard of hearing communities, facilitating clearer and more efficient conversations. This TTY is a testament to the advancements in assistive technology aimed at fostering inclusivity and connectivity.
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