AOC A27W231 user manual Before Calling Service

Before Calling Service

Please make these simple checks before calling service. These tips may save you time and money since charges for receiver installation and adjustments of customer controls are not covered under your warranty.

Symptoms	Items to Check and Actions to follow
“ Ghost ” or double	*This may be caused by obstruction to the
image	antenna due to high rise buildings or hills.
	Using a highly directional antenna may inprove
	the picture.
No power	*Check that the TV’s AC power cord is plugged
	into the mains socket.
	*Unplug the TV, wait for 60 seconds. Then re-
	insert plug into the mains socket and turn on
	the TV again.
No picture	*Check antenna connections at the rear of the
	TV to see if it is properly connected to the TV.
	*possible broadcast station trouble. Try another
	channel.
	*Adjust the contrast and brightness settings.
	*Check the Closed Captions control. Some
	TEXT modes could block the screen.
Good picture but no	*Increase the VOLUME.
sound	*Check that the TV is not muted; press the
	button on the remote control.
Good sound but poor	*Adjust the contrast, color and brightness
color	settings.
Poor picture	*Sometimes, poor picture quality occurs when
	having activated an S-VHS camera or
	camcorder connected and having connected
	another peripheral at the same time. In this
	case switch off one of the other peripherals
Snowy picture and noise	*Check the antenna connection
Horizontal dotted line	*This may be caused by electrical interference
	(e.g. hairdryer, nearby neon lights, etc.)
	*Turn off the equipment.
Television not	*Check whether the batteries are working.
responding to remote	Replace if necessary
control	*Clean the remote control sensor lens on the
	TV.
	*You can still use the buttons at the front of
	your TV.
	*Select the TV mode to be sure your remote
	control is in the TV mode.

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