Troubleshoot
Problem & Question | Possible Solutions  | |
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  | Make sure the power button is ON and the Power Cord is properly connected  | |
Power LED Is Not ON | to a grounded power outlet and to the monitor.  | |
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  | Is the power cord connected properly?  | |
  | Check the power cord connection and power supply.  | |
  | Is the cable connected correctly?  | |
  | (Connected using the   | |
  | Check the   | |
  | (Connected using the DVI cable)  | |
  | Check the DVI cable connection.  | |
  | * DVI input is not available on every model.  | |
No images on the screen | If the power is on, reboot the computer to see the initial screen (the login  | |
screen), which can be seen.  | ||
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  | If the initial screen (the login screen) appears, boot the computer in the  | |
  | applicable mode (the safe mode for Windows ME/XP/2000) and then change  | |
  | the frequency of the video card.  | |
  | (Refer to the Setting the Optimal Resolution)  | |
  | If the initial screen (the login screen) does not appear, contact the Service  | |
  | Center or your dealer.  | |
  | Can you see "Input Not Supported" on the screen?  | |
  | You can see this message when the signal from the video card exceeds the  | |
  | maximum resolution and frequency that the monitor can handle properly.  | |
  | Adjust the maximum resolution and frequency that the monitor can handle  | |
  | properly.  | |
  | Make sure the AOC Monitor Drivers are installed.  | |
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Picture Is Fuzzy & Has  | Adjust the Contrast and Brightness Controls.  | |
Ghosting Shadowing Problem | Press to auto adjust.  | |
  | Make sure you are not using an extension cable or switch box. We  | |
  | recommend plugging the monitor directly to the video card output connector  | |
  | on the back .  | |
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  | Move electrical devices that may cause electrical interference as far away  | |
Picture Bounces, Flickers Or  | from the monitor as possible.  | |
Wave Pattern Appears In The  | Use the maximum refresh rate your monitor is capable of at the resolution  | |
Picture | your are using.  | |
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