AOC U2868PQU user manual Service, Warranty Statement for Europe

Service

Warranty Statement for Europe

LIMITED THREE-YEAR WARRANTY*

For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.

If the product appears to be defective, please contact your local dealer or refer to the service and support section on www.aoc-europe.com for the warranty instructions in your country. The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition:

•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).

•Put the RMA number on the address label

•Put the RMA number on the shipping carton

AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection fee.

*This limited warranty does not cover any losses or damages that occur as a result of: 


•Damages during transport due to improper packaging

•Improper installation or maintenance other then in accordance with AOC’s user manual

•Misuse

•Neglect

•Any cause other than ordinary commercial or industrial application

•Adjustment by non-authorized source

•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center

•Improper environments like humidity, water damage and dusts

•Damaged by violence, earthquake and terrorist attacks

•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities

This limited warranty does not cover any of the product firmware or hardware that you or any third party have

modified or altered; you bear the sole responsibility and liability for any such modifications or alteration. 56