6:TROUBLESHOOTING, SHIPPING, AND SERVICE

Use the chart below to solve minor UPS installation and operation problems. Refer to www.apc.com with complex UPS problems, and for battery runtime charts.

PROBLEM AND/OR POSSIBLE

SOLUTION

CAUSE

 

UPS WILL NOT TURN ON

 

UPS not connected to utility

Check that the power cord from the UPS to the utility power supply is se-

power supply.

curely connected at both ends.

 

 

Battery not connected prop-

Check that battery is properly connected.

erly.

 

 

 

Very low or no utility voltage.

Check the utility power supply to the UPS by plugging in a table lamp. If the

 

light is very dim, have the utility voltage checked.

 

 

UPS WILL NOT TURN OFF

 

Internal UPS fault.

Do not attempt to use the UPS. Unplug the UPS, unplug the battery, and

 

have it serviced immediately.

 

 

UPS BEEPS OCCASIONALLY

 

Normal operating UPS beeps

None. The UPS is protecting the connected equipment from occasional util-

when running on battery.

ity power irregularities.

 

 

UPS IS NOT PROVIDING EXPECTED BACKUP TIME

The UPS battery is weak due

Charge the battery. Batteries require recharging after extended outages, and

to a recent outage or is near

wear faster when frequently put into service or when operated at elevated

the end of the service life.

temperatures. If the battery is near the end of the service life, consider re-

 

placing even if the replace battery LED is not yet illuminated.

 

 

ON-LINE AND OVERLOAD LEDS ARE FLASHING ALTERNATELY

The UPS was shut down

None. The UPS will restart when utility power returns.

through PowerChute Business

 

Edition software.

 

 

 

ALL LEDS ARE FLASHING OR ON-LINE AND ON-BATTERY LEDS ARE FLASHING

Internal UPS fault. The UPS

Do not attempt to use the UPS. Turn off the UPS, disconnect the battery, and

has shut down.

have it serviced immediately.

 

 

ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET

The UPS is shut down or the

None. The UPS will return to normal operation when the power is restored

battery is discharged from an

and the battery has a sufficient charge.

extended outage.

 

 

 

8

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APC 420 VA, SC620, 620 VA, 110 VAC user manual TROUBLESHOOTING, SHIPPING, and Service
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420 VA, 620 VA, SC620, 110 VAC specifications

The APC 420 VA, RBC3, 1500 VA, and RBC4, 450 are essential components designed to provide reliable backup power and surge protection for critical electronic devices and systems. These products are crucial for both home and office environments, ensuring that sensitive equipment remains operational during power outages or fluctuations.

The APC 420 VA model is a compact uninterruptible power supply (UPS) designed for basic power protection, suitable for personal computers and home networks. It features a capacity of 420 VA, allowing users to safeguard essential devices against unexpected power interruptions. With its multiple output outlets, this UPS ensures that various devices can be connected simultaneously. One of the main highlights is its short recharge time, which guarantees that the unit is ready to provide backup power when needed.

The RBC3 battery is specifically designed for APC UPS systems, providing a reliable replacement option to ensure consistent performance. This RBC (Replacement Battery Cartridge) uses advanced sealed lead-acid technology that delivers a dependable power source. It is maintenance-free and designed for easy installation, making it a user-friendly choice for anyone needing to refresh their UPS capabilities.

Next, the APC 1500 VA is a more robust UPS unit, ideal for protecting critical devices in a business setting. With its higher capacity of 1500 VA, it offers longer backup times and the ability to connect more equipment. This model incorporates smart battery management technology that enhances battery health and longevity while providing real-time monitoring of power conditions.

The RBC4, rated at 450, complements the larger APC units, delivering reliable efficiency and performance. Like the RBC3, it features sealed lead-acid technology, ensuring safe and stable operation. This battery also boasts a long lifespan, minimizing the need for frequent replacements and contributing to lower operational costs.

In summary, the integration of the APC 420 VA, RBC3, 1500 VA, and RBC4, 450 presents an effective solution for anyone seeking reliable power protection. They offer essential features such as multiple outlets, advanced technology for optimal performance, and user-friendly maintenance options. Together, they cater to a wide range of applications, ensuring that users always have access to uninterrupted power whenever needed.
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