Battery Replacement

Always recycle used batteries.

For information on recycling a used battery, refer to the Battery Disposal Information sheet included with the replacement battery.

Replace used batteries with APC by Schneider Electric approved batteries. To order a replacement battery go to the APC by Schneider Electric Web site, www.apc.com.

UPS Model

Replacement Battery

SMC1000/1000I-2U

APCRBC124

SMC1500/1500I-2U

APCRBC132

SMC2000I-2U

APCRBC133

SMC3000RMI2U

APCRBC151

Transport

1.Shut down and disconnect all connected equipment.

2.Disconnect the unit from utility power.

3.Disconnect all internal and external batteries (if applicable).

4.Follow the shipping instructions outlined in the Service section of this manual.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1.Review the Troubleshooting section of the manual to eliminate common problems.

2.If the problem persists, contact APC by Schneider Electric Customer Support through the APC Web site, www.apc.com.

a.Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.

b.Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

c.If the unit is under warranty, the repairs are free.

d.Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.

3.Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.

a.Note: When shipping within the United States, or to the United States always DISCONNECT ONE UPS BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The internal batteries may remain in the UPS.

b.Batteries may remain connected in the XBP during shipment. Not all units utilize XLBPs.

4.Write the RMA# provided by Customer Support on the outside of the package.

5.Return the unit by insured, prepaid carrier to the address provided by Customer Support.

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Smart-UPS C 1000/1500/2000/3000 VA 120/230 Vac Rack-Mount 2U

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APC SMC10002U, SMC15002U operation manual Transport, Service, Battery Replacement

SMC10002U, SMC15002U specifications

The APC SMC15002U and SMC10002U are rugged and reliable line interactive UPS (Uninterruptible Power Supply) systems designed to keep your critical electronic equipment operational during power disruptions. These UPS units are part of APC’s Smart-UPS family, renowned for their efficiency and effectiveness in protecting sensitive electronics in office and home environments.

One of the main features of both models is their ability to deliver pure sine wave output. This ensures that connected devices receive clean power, which is crucial for sensitive equipment like servers, networking hardware, and telecommunications systems. This feature significantly reduces the risk of damage or malfunction in sensitive electronics compared to standard modified sine wave UPS systems.

The SMC15002U offers a capacity of 1500 VA/900 W, while the SMC10002U provides 1000 VA/600 W. This flexibility allows users to select a model based on their specific power requirements, catering to various applications from small businesses to home offices. Both models incorporate Automatic Voltage Regulation (AVR) technology, which stabilizes voltage fluctuations by automatically adjusting the incoming voltage. This feature helps ensure that connected devices operate consistently and enhances their lifespan.

Battery management is another strong point of the SMC series. These UPS models utilize intelligent battery management systems that prolong battery life and provide notifications for battery replacement. The user-friendly LCD interface displays real-time information about the UPS's status, including battery capacity, load level, and input/output voltage levels, allowing for seamless monitoring.

Furthermore, the SMC15002U and SMC10002U include multiple outlets, providing ample connectivity for various devices. They also have a compact rack-mountable design, which is ideal for data centers and network closets where space is at a premium. The ability to integrate with network management systems through optional accessories allows for remote monitoring, enabling IT administrators to respond to power events swiftly.

In summary, the APC SMC15002U and SMC10002U are advanced UPS solutions that combine high-capacity power, pure sine wave output, AVR technology, and intelligent battery management to protect critical electronic equipment. Their robust features and reliability make them a valuable asset for anyone looking to safeguard their investments in technology against power interruptions.