Solving some common problems
The Chooser doesn’t show the LaserWriter 300 icon
If the LaserWriter 300 icon is missing from the box that identifies different printer types, you need to install the printer software from the disks that came with your printer.
If there’s no LaserWriter 300 icon here, you haven’t installed the printer software correctly.
To install the software, follow the instructions in “Installing the Printer Software” in Chapter 1. Then make sure you select the printer, as shown in “Using the Chooser the First Time You Print,” in Chapter 3.
The Macintosh can’t find the printer
If you have selected the printer icon in the Chooser but nothing prints or you get a message that no printer has been found, one of the following may be the cause:
mThe printer has been unplugged. Make sure it is plugged securely into an outlet (the green status light should be on).
mIn the Chooser, you may have chosen the wrong printer or selected the wrong serial port (the modem port instead of the printer port, or vice versa). Select the correct Chooser options as described in “Using the Chooser the First Time You Print,” in Chapter 3.
mThere’s a loose plug somewhere. Check to make sure that both ends of the cable are properly connected. See Chapter 1, “Setting Up Your Printer.”
mIf you are connected to a network and are printing on a shared Personal LaserWriter 300, check to be sure you have chosen the correct zone in the Chooser. The Macintosh to which the printer is connected must be turned on.
If you still can’t resolve the problem, the printer may not be functioning properly. Contact an authorized Apple service provider about repairs.
28 Chapter 4: Tips and Troubleshooting
