If You Connect iPod shuffle to Your Computer and Nothing Happens

Connect iPod shuffle to a high-power USB port on your computer. It may need to be recharged.

Note: With versions of Mac OS X before Mac OS X v10.3.6, you can use iPod shuffle only with high-power USB ports.

Make sure iPod shuffle is connected firmly to your computer. Be sure the connector is oriented correctly. It can only be inserted one way.

Turn iPod shuffle off, wait five seconds, then turn it on again.

Make sure you have installed the software from the iPod CD.

Make sure you have the required computer and software. See “What You Need to Get Started” on page 4.

If that doesn’t work, you may need to restore iPod shuffle software. See “iPod shuffle Software Update and Restore” below.

If iPod shuffle Is Obstructed From Fitting Into the USB Port

You can connect using an iPod shuffle Dock or a USB extension cable, available at www.ipod.com/store.

If Songs Transfer Slowly

Connect iPod shuffle to a USB 2.0 port on your computer for fast transfer speeds. USB 2.0 transfers songs and data much faster than USB 1.1.

Tips and Troubleshooting

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