Tips and troubleshooting
My iPod won’t turn on or respond.
•Make sure iPod’s Hold switch is off.
•If you’re using the Apple iPod Remote, make sure the remote’s Hold switch is off.
•If that doesn’t work, connect iPod to the iPod Power Adapter and connect the adapter to a working outlet.Your iPod battery may need to be recharged.
•If that doesn’t work, your iPod may need to be reset. While the iPod is connected to power, press and hold the Play and Menu buttons for at least 5 seconds, until the Apple logo appears.
•If that doesn’t work, you may need to restore iPod’s software. To download the iPod Software Updater application, go to www.apple.com/ipod
My iPod isn’t playing music.
•Make sure iPod’s Hold switch is off.
•If you’re using the Apple iPod Remote, make sure the remote’s Hold switch is off.
•Make sure the earphone connector is pushed in all the way.
•Make sure the volume is turned up.
•If that doesn’t work, push the Play/Pause button.Your iPod may be paused.
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