Troubleshooting the USB Installation

None of the LEDs is on when I power on the LAN Cable Modem.

Check the connection between the power adapter and the cable modem. Power off the LAN Cable Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may have a hardware problem.

When attempting to install the USB driver in Windows 98 SE, I receive the following error message: Device not installed at this time. Driver not found.

This usually occurs when the wrong driver has been installed. To remove the wrong driver and install the correct driver:

1.Right-click on the My Computer icon on your desktop and choose Properties.

2.Click the Device Manager tab

3.Click the plus sign next to Universal Serial Bus controllers to view the list of installed USB

device drivers

User’s Guide

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Apple U10C012 manual Troubleshooting the USB Installation, None of the LEDs is on when I power on the LAN Cable Modem