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Argox OS-214ZIP Troubleshooting , To understand the problem, please check both LEDs first:

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Troubleshooting B. Power and Ready LEDs blink alternately

Power LED Ready LED

ON OFF

OFF ON

Normally, when the printer is in abnormal condition, the "POWER"

LED will keep blinking. The printing work and the communication

between the host and printer will stop.

Possible Problems Solutions Remarks

Ribbon out Supply the ribbon roll

Ribbon jam Recover the jam

Ribbon sensor error Replace the ribbon sensor

Not applicable to

direct thermal type.

To understand the problem, please check both LEDs first:

A. Power and Ready LEDs blink at the same tempo

Note:

Power LED Ready LED

ON ON

OFF OFF

**For models OS-203/OS-204 such error will never occur.

C. Only the Power LED blinks

Power LED Ready LED

ON ON

OFF ON

Possible

Problems

Solutions Remarks

Miss-detect the gap

. Check the label path

. Check the label sensor

If you are using

continuous label roll

and run under

Windows, you should

select the continuous

media.

Label stock out . Supply the label roll out

Label stock not

installed

. Install the label roll

Label jam . Recover the jam

Possible

Problems

Solutions Remarks

Serial IO error . Check the baud rate Not for Centronics

Memory full Add the extension RAM

Cutter failed, or

jam at cutter

. Check the cutter

. Recover the jam

It occurred, only when

cutter is installed, or the

setting of the cutter

Hardware error Call for service

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Contents

Main Proprietary Statement Product Improvements FCC Compliance Statement Liability Disclaimer No Liability for Consequential Damage Page Checking Your Box Receiving the box of your printer Having performed the primary inspections CD Rom Disk Printer Power Supply AC Electrical Outlet Power Jack Power Switch Page Page Loading the Ribbon (OS-214, OS-314) Media Compartment Note: This section is not applicable to the direct thermal printing. Release Lever Ribbon Supply Holder Ribbon Roll Bare Core Ribbon Pick-up Holder Bare Core Page Media Compartment Media Hanger Media Compartment Media Roll Media Roll Media Hanger Print Head Module Media Guides Print Head Module Peel Off Mode Dispenser Bar H Cover Backing Paper Label Feed Button H Cover Slot Cutter Mode Cutter Module Operator Controls Power Switch Power Switch Feed Button Performing Calibration Resetting the Printer to Factory Default Settings Printing Configuration Report Hooking up the Printer and Computer OS-204/214/314 RS232 Serial Port Serial (RS-232) Interface Requirements Parallel Interface Requirements Communicate with the Printer Before installation Installing Driver - WIN XP -WIN98 -WIN2000 -NT4.0 Set the Parameters For Win 98 Ports Select the IO port to link with the printer. The port may be one of Paper size Select the proper size on the menu. If there is no desired Orientation Set portrait or landscape according to the print direction. Paper source (Media type) Page Page on empty space Page Page Troubleshooting To understand the problem, please check both LEDs first: A. Power and Ready LEDs blink at the same tempo Note: **For models OS-203/OS-204 such error will never Poor printout quality. D. Miscellaneous Recovery Caring for Your Printer Cleaning Reference Technical Information 1. General Specifications 2. Fonts, Bar Codes and Graphics Specification 3. Interface Specifications Printer Programming Language B, PPLB Page Page Middle Cover Base Housing Page Appendix II - Installing the Cutter