TROUBLESHOOTING
Problem | Possible Causes | Solutions |
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Indicator light is | • Power supply is not connected | 1. Inspect the switch, plug and |
not bright and/or | to circuit. | socket to ensure that they are |
electric tray is not | • Power wiring board is damaged. | all properly connected and on. |
warm. | • Circuit connection broke down. | 2. Send to designated service |
Electric tray is hot. | • Master circuit board is | |
| damaged. | technician. |
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Indicator light is | • Temperature controller has | Send to designated service |
bright and/or | malfunctioned. | technician. |
electric tray is not | • |
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warm. | out. |
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| • Circuit board is disconnected. |
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| • Power circuit board is |
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| damaged. |
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Rice is not | • Keep warm time is insufficient. | 1. Adjust inner pot to make sure |
properly cooked | • Electric tray is damaged. | it is placed properly. |
and/or cooking | • Interior pot is not in place | 2. Make sure inner pot and |
time is too long. | properly. | components are clean. |
| • There is foreign matter between | 3. Contact Aroma’s customer |
| the inner pot and electric tray. | service to order a new inner |
| • Inner pot is damaged. | pot. |
| • Master circuit board is damaged. | 4. Send rice cooker to |
| • Temperature control is damaged. | designated service technician. |
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Rice is burnt | • Master circuit board is damaged. | Send to designated service |
and/or cannot | • Temperature control is damaged. | technician. |
keep warm |
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automatically. |
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Overflow occurs | • Master circuit board is damaged. | 1. Wash the steam valve. |
when making | • Temperature control is damaged. | 2. Send to designated service |
porridge. | • There is foreign matter in the | technician. |
| steam valve. |
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Rice or porridge | • Master circuit board is damaged. | Send to designated service |
does not boil after | • Temperature control of cover is | technician. |
a great length of | damaged. |
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time. |
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