68 Chapter 7: Troubleshooting
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System
Problem Possible Cause Action
System speed is
too slow
Too many programs are
running. Close some of the programs.
Computer virus attack
• Use an anti-virus software to
scan for viruses and repair your
computer.
• Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
• Send the damaged hard disk
drive to ASUS Service Center for
servicing.
• Replace with a new hard disk drive.
Memory module problems
• Replace with compatible memory
modules.
• Remove the extra memory
modules that you have installed,
then try again.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air ow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.