System

ENGLISH

Problem

Possible Cause

Action

 

Computer virus attack

 

computer.

 

 

Too many programs are

Close some of the programs.

 

 

running.

 

System speed is

 

 

 

 

Use an anti-virus software to

 

too slow

 

 

scan for viruses and repair your

 

 

 

Reinstall the operating system.

 

 

 

• Send the damaged hard disk

 

 

Hard disk drive failure

 

drive to ASUS Service Center for

 

 

 

servicing.

 

 

 

 

 

 

 

Replace with a new hard disk drive.

 

 

 

• Replace with compatible memory

 

 

Memory module problems

 

modules.

 

The system often

• Remove the extra memory

 

hangs or freezes.

 

 

modules that you have installed,

 

 

 

 

then try again.

 

 

There is not enough

Move your computer to an area with

 

 

air ventilation for your

 

 

better air flow.

 

 

computer.

 

 

 

 

 

 

Incompatible softwares are

Reinstall the OS and reinstall

 

 

installed.

compatible softwares.

58

Chapter 7: Troubleshooting