ENGLISH | Problem | Possible Cause | Action | |
| Computer virus attack |
| computer. | |
|
| Too many programs are | Close some of the programs. | |
|
| running. | ||
| System speed is |
|
| |
|
| • | Use an | |
| too slow |
|
| scan for viruses and repair your |
|
|
| • | Reinstall the operating system. |
|
|
| • Send the damaged hard disk | |
|
| Hard disk drive failure |
| drive to ASUS Service Center for |
|
|
| servicing. | |
|
|
|
| |
|
|
| • | Replace with a new hard disk drive. |
|
|
| • Replace with compatible memory | |
|
| Memory module problems |
| modules. |
| The system often | • Remove the extra memory | ||
| hangs or freezes. |
|
| modules that you have installed, |
|
|
|
| then try again. |
|
| There is not enough | Move your computer to an area with | |
|
| air ventilation for your | ||
|
| better air flow. | ||
|
| computer. | ||
|
|
|
| |
|
| Incompatible softwares are | Reinstall the OS and reinstall | |
|
| installed. | compatible softwares. | |
58 | Chapter 7: Troubleshooting |