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Asus CM1435, CM1435US003S Troubleshooting, Troubleshooting, End Task, Task Manager, Task Manager, ?My computer hangs, Turning your computer ON

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Chapter 7

Troubleshooting

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

?My computer cannot be powered on and the power LED on the front panel does not light up.

•Check if your computer is properly connected.

•Check if the wall outlet is functioning.

•Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.

?My computer hangs.

•Do the following to close the programs that are not responding:

1.Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then click Task Manager.

2.Under Task Manager in the Processes tab, select the program that is not responding, then click End Task.

•If the keyboard is not responding. Press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it on.

?I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)?

•Ensure that you enter the correct network security key for the wireless network you want to connect to.

•Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

?The arrow keys on the number key pad are not working.

Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.

ENGLISH

ASUS CM1435

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Contents

Page Page Chapter Getting started Using Windows® Connecting devices to your computer Using your computer Using the utilities Troubleshooting ASUS Recycling/Takeback Services REACH Federal Communications Commission Statement IC: Canadian Compliance Statement Canadian Department of Communications Statement VCCI: Japan Compliance Statement VCCI Class B Statement KC: Korea Warning Statement RF Equipment Notices CE: European Community Compliance Statement Wireless Radio Use Exposure to Radio Frequency Energy FCC Bluetooth Wireless Compliance Safety information DO NOT Conventions used in this guide DANGER/WARNING: IMPORTANT: NOTE: Where to find more information Package contents Getting started Front panel Microphone port Power button Rear panel LAN LAN port LED indications Line In port (light blue) Line Out port (lime) Microphone port (pink) Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Using the onboard display output ports Connecting a USB keyboard and a USB mouse Connecting the power cord Turning your computer ON Using Windows® Start screen Windows® apps Hotspots Hotspots on a running app Hotspots on the Start Screen Hotspot Action From a running app screen: From the Start Screen: Snap feature Launching apps Customizing apps Resizing apps Unpinning apps Closing apps Accessing the All Apps screen Launching the All Apps screen Pinning an app on the Start Screen Charm bar Launching the Charm bar Inside the Charm bar Snap feature Using Snap Other keyboard shortcuts Turning your Desktop PC OFF To turn your Desktop PC OFF: Shut down Shutdown Putting your Desktop PC to sleep Quickly enter the BIOS Connecting devices to your computer Connecting Headphone and Mic Connecting 2-channelSpeakers Connecting 4-channelSpeakers Connecting 6-channelSpeakers Connecting 8-channelSpeakers Setting up multiple displays Screen Resolution Adjust screen resolution Appearance and Personalization Multiple displays: Duplicate these displays Using your computer Using the memory card reader To use the memory card: Computer Eject Inserting an optical disc Removing an optical disc ASUS KB34211 modern wired keyboard ASUS PK1100 keyboard Connecting to the Internet Connecting via a DSL/cable modem Connecting via a local area network (LAN) Configuring a dynamic IP/PPPoE network connection Set up a new connection or network 8.Select Connect to the Internet and click Next Configuring a static IP network connection Wireless connection (on selected models only) To connect to a Wi-Finetwork: Charm bar Page Using the utilities Installing AI Suite Using AI Suite The Tool menu Launching and configuring EPU Launching and configuring Probe Launching and configuring Sensor Recorder The Monitor menu Launching Sensor Launching CPU Frequency The Update menu ASUS Update MyLogo The System Information screen The Support screen The Settings screen Configuring the UEFI BIOS models Clean Level Resetting your PC Recovering from a system image file Creating a USB recovery drive 3.Click Recovery > Create a recovery drive Create Finish Removing everything and reinstalling Windows Troubleshooting ?No display on the monitor ?When using multiple monitors, only one monitor has display ?My computer cannot detect my USB storage device The picture on the HDTV is distorted My speakers produce no sound The DVD drive cannot read a disc The DVD drive eject button is not responding File Explorer Power Display LAN Audio System CPU ASUS contact information ASUSTeK COMPUTER INC Technical Support ASUS COMPUTER INTERNATIONAL (America) ASUS COMPUTER GmbH (Germany and Austria)