ENGLISH

?The DVD drive cannot read a disc.

Check if the disc is placed with the label side facing up.

Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.

Check if the disc is scratched or damaged.

?The DVD drive eject button is not responding.

1.Hover your mouse pointer over the lower left corner of Windows® desktop then right-click on the Start screen’s thumbnail. From the popup menu, click File Explorer to open the Computer screen.

2.Right-click , then click Eject from the menu.

Power

Problem

Possible Cause

Action

 

 

• Set��� your���� computer’s���������� power����� voltage�������

 

 

switch to your area’s power

 

Incorrect power voltage

requirements.

 

• Adjust������ the��� voltage������� settings���������. Ensure������

 

 

 

 

that the power cord is unplugged

No power

 

from the power outlet.

Your computer is not

Press the power key on the front panel

(The power

to ensure that your computer is turned

turned on.

indicator is off)

on.

 

 

Your computer’s power

• Ensure������ that���� the��� power����� cord���� is��

 

cord is not properly

properly connected.

 

connected.

• Use��� other����� compatible���������� power����� cord�����.

 

PSU (Power supply unit)

Contact the ASUS Service Center

 

about installing another PSU on your

 

problems

 

computer.

 

 

Display

Problem

Possible Cause

Action

 

 

• Connect������� the��� signal������ cable����� to�� the���

No display

The signal cable is

correct display port (onboard VGA

not connected to the

or discrete VGA port).

output after

correct VGA port on your

• If�� you��� are��� �����using a discrete�������� ���VGA

turning the

computer.

card, connect the signal cable to

computer on

 

the discrete VGA port.

(Black screen)

 

Signal cable problems

Try connecting to another monitor.

 

 

 

 

68

Chapter 7: Troubleshooting