LAN

Problem

Possible Cause

 

Action

ENGLISH

 

The LAN cable is not

 

Connect the LAN cable to your

 

LAN cable problems

 

not work, contact the ASUS service

 

connected.

 

computer.

 

 

 

 

Ensure the LAN LED is on. If not,

 

 

 

 

try another LAN cable. If it still does

 

 

 

 

center.

 

Cannot access

Your computer is not

 

Ensure that your computer is properly

 

the Internet

properly connected to a

 

connected to a router or hub.

 

 

router or hub.

 

 

 

 

 

Network settings

 

Contact your Internet Service Provider

 

 

 

(ISP) for the correct LAN settings.

 

 

 

 

 

 

Problems caused by the

 

Close the anti-virus software.

 

 

anti-virus software

 

 

 

 

 

 

 

 

Driver problems

 

Reinstall the LAN driver

 

 

 

 

 

 

 

Audio

 

 

 

 

 

 

 

 

 

 

Problem

Possible Cause

 

Action

 

 

Speaker or headphone is

 

Refer to your computer’s user

 

 

 

 

manual for the correct port.

 

 

connected to the wrong

 

 

 

 

 

Disconnect and reconnect the

 

 

port.

 

 

 

 

 

speaker to your computer.

 

 

 

 

 

 

 

 

 

 

 

 

Speaker or headphone

 

Try using another speaker or

 

No Audio

does not work.

 

headphone.

 

 

 

 

 

 

 

The front and back audio

 

Try both the front and back audio

 

 

 

ports. If one port failed, check if the

 

 

ports do not work.

 

 

 

 

port is set to multi-channel.

 

 

 

 

 

 

 

 

 

 

 

Driver problems

 

Reinstall the audio driver.

 

 

 

 

 

 

 

ASUS M11BB

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