3.3Troubleshooting (FAQ)

Problem

 

 

Possible Solution

Power LED is not ON

 

Press the

button to check if the monitor

 

 

 

is in the ON mode.

 

 

Check if the power cord is properly

 

 

 

connected to the monitor and the power

 

 

 

outlet.

 

 

The power LED lights amber and there is no

 

Check if the monitor and the computer are

 

screen image

 

in the ON mode.

 

 

Make sure the signal cable is properly

 

 

connected the monitor and the computer.

 

 

Inspect the signal cable and make sure

 

 

none of the pins are bent.

 

 

Connect the computer with another

 

 

 

available monitor to check if the computer

 

 

 

is properly working.

Screen image is too light or dark

 

Adjust the Contrast and Brightness settings

 

 

 

 

via OSD.

 

 

Screen image is not centered or sized

 

Press the

button for two seconds to

 

properly

 

automatically adjust the image.

 

 

Adjust the H-Position or V-Position settings

 

 

 

via OSD.

 

 

Screen image bounces or a wave pattern is

 

Make sure the signal cable is properly

 

present in the image

 

connected to the monitor and the computer.

 

 

Move electrical devices that may cause

 

 

 

electrical interference.

Screen image has color defects (white does

 

Inspect the signal cable and make sure that

 

not look white)

 

none of the pins are bent.

 

 

Perform Reset via OSD.

 

 

Adjust the R/G/B color settings or select the

 

 

 

Color Temperature via OSD.

Screen image is blurry or fuzzy

 

Press the

button for two seconds to

 

 

 

 

automatically adjust the image (for VGA

 

 

mode only).

 

 

 

 

Adjust the Phase and Clock settings via

 

 

 

OSD.

 

 

No sound or sound is low

 

Ensure that the audio cable is properly

 

 

 

connected to the monitor and the computer

 

 

Adjust the volume settings of both your

 

 

monitor and computer.

 

 

Ensure that the computer sound card driver

 

 

 

is properly installed and activated.

ASUS LCD Monitor VH12 Series

3-

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Asus VH162 manual Troubleshooting FAQ, Problem Possible Solution